About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for
people around the world. DP World exists to make the world’s trade flow better, changing what’s
possible for the customers and communities we serve globally. With a dedicated, diverse and
professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six
continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for
the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine
Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create
stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems
to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector
towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.
About DP World Global Service Centre
DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process
excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services,
Engineering and Human Resources, helping accelerate DP World’s growth and business transformation.
As we experience exponential growth, there has never been a more exciting time to join us. Discover
your next role here and change what's possible for everyone! As an equal employer that recognizes and
values diversity and an inclusive culture, we empower and up-skill our people with opportunities to
perform at their best. Join us and be part of an amazing team that is transforming the future of world
trade.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for
people around the world. DP World exists to make the world’s trade flow better, changing what’s possible
for the customers and communities we serve globally. With a dedicated, diverse and professional team of
more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is
pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly
transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and
Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient
end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping
the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking,
we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade,
minimizing disruptions from the factory floor to the customer’s door.
About DP World Global Service Centre
DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process
excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services,
Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As
we experience exponential growth, there has never been a more exciting time to join us. Discover your
next role here and change what's possible for everyone! As an equal employer that recognizes and values
diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at
their best. Join us and be part of an amazing team that is transforming the future of world trade.
Designation: Senior Specialist - Automation & Innovation - Global Service Centre
Location: Ghansoli, Navi Mumbai
Primary Purpose:
To develop, test, document, and support automation workflows using approved RPA / automation
platforms and other automation tools under the guidance of the Senior Automation Engineer / Technical
Lead.
Key Role Responsibilities:
Build automation workflows using approved RPA / automation platforms and tools.
Support browser, desktop, Excel, file, and system-based automation use cases.
Convert process requirements into automation logic.
Use selectors such as XPath, CSS, and Windows UI Automation to build stable automations.
Implement basic exception handling, validation checks, retry logic, and logging.
Support testing, debugging, UAT, and production stabilization.
Maintain documentation, process notes, test evidence, and support runbooks.
Use Git or the agreed version control process for automation assets.
Collaborate with internal Senior Automation Specialists to understand business processes and
exception scenarios.
Learn approved RPA / automation platforms, orchestration concepts, and internal automation
standards.
Support the internal upskilling journey by working jointly with Senior Automation Specialists during
development and testing.
Skills & Competencies:
4-6 years of experience in building RPA or automation solutions.
Hands-on experience in major RPA / automation platforms, desktop automation tools, or
equivalent automation tools, or similar automation tools.
Basic understanding of variables, conditions, loops, data tables, Excel automation, browser
automation, and file handling.
Exposure to selectors, UI elements, XPath, CSS selectors, or desktop UI automation.
Ability to debug automation failures and fix basic workflow issues.
Good logical thinking and process understanding.
Willingness to learn approved RPA / automation platforms and open automation practices.
Power Automate exposure.
Power BI exposure.
Excel macros or VBA exposure.
Basic API or JSON understanding.
Basic Git knowledge.
Preferred / Nice-to-Have Skills
Exposure to RPA / automation platforms.
Python awareness.
JavaScript awareness.
Agentic AI or AI-assisted automation exposure.
Experience supporting unattended automations.
Success Measures
Can independently build simple to medium-complexity automations.
Can troubleshoot common selector, workflow, and runtime issues.
Can follow automation standards and documentation practices.
Can support UAT and production stabilization.
Can work effectively with internal Senior Automation Specialists to transfer practical RPA
knowledge