APAC Regional QRC Lead (Quality, Assurance & Control)

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Summary:
Leads Quality, Risk, and Compliance (QRC) governance across APAC, ensuring operational excellence, policy adherence, and regional audit readiness while driving continuous improvement initiatives

Key Responsibilities:

Quality Assurance & Compliance Management :

• Develop and maintain a Quality Assurance Program to ensure services meet JLL’s standards.

• Conduct regular audits and reviews to ensure compliance with quality standards.

• Develop and maintain reporting templates to track services and standardize information at a program level.

• Ensure compliance with all applicable international, national, state, region, and local laws and regulations.

Governance & Relationship Management:

• Develop a governance structure, including roles, responsibilities, and a Compliance Meeting Schedule.

• Manage the overall relationship with Contractors and ensure they meet contractual obligations.

• Manage Subcontractor audits and review performance metrics.

Reporting & Analytics:

• Ensure that all required reports are prepared accurately and on time.

• Collaborate with finance teams to ensure accurate financial reporting and variance analysis.

Training & Development:

• Identify training needs based on compliance gaps and implement appropriate training programs.

Other Responsibilities

• Oversee regional QRC programs, risk assessments, and compliance audits.

• Ensure alignment with global policies, standards, and regulatory requirements.

• Monitor process performance, analyze gaps, and implement corrective actions.

• Lead incident management, root‑cause analysis, and preventive frameworks.

• Provide QRC training, guidance, and capability building for country teams.

• Maintain dashboards, audit reports, and compliance documentation.

• Coordinate with cross‑functional and country leadership to drive QRC maturity.

• Support assurance reviews, certifications, and governance cycles across APAC.

Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field.

• Proven experience in quality assurance, compliance management, or a similar role.

• Strong understanding of international, national, state, local, and corporate compliance requirements.

• Excellent analytical and problem-solving skills.

• Proficiency in using performance management and reporting software.

• Ability to lead and influence teams towards operational excellence.

• Strong organizational and leadership skills with a focus on continuous improvement.

Location:

On-site –Bangalore, Karnataka

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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