Universal Electronics Inc.

IT Support Services Lead (Infrastructure)

Bengaluru · Director

Good timing - competition is buildingVerified listingPosted 10d ago

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What we know about this role

Hiring pulse

MEDIUM

Universal Electronics Inc. is reviewing applications at a steady pace. Expect a standard response time as they evaluate the current pool.

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First 72 hours

Window passed - posted 10d ago

Early applicants get seen before the pile builds.

Reposted role

This role was posted earlier, closed, and has now reopened - the company is accepting candidates again.

First posted Nov 25, 2025

Skills required

18 listed

Business ContinuityExecutive LeadershipActive DirectoryMicrosoft 365Device ManagementGroup PolicyFile ServersStorage Systems+10 more

You almost certainly match several of these already. Unlock your skill map to see the matches, the gaps, and what to fix first.

Job description

The Lead, Infrastructure & Security, is responsible for managing and supporting the company’s global IT infrastructure and security operations in alignment with organizational objectives. This role is essential in ensuring technology systems are maintained and improved to meet operational requirements. The Manager is expected to follow the strategic direction and leadership established by their supervisor and company leadership. The position is responsible for implementing best practices, maintaining accountability, and actively managing risks to business continuity and data protection. The Manager translates technical requirements into practical solutions and communicates effectively across departments, while ensuring all initiatives remain consistent with guidance and priorities set by executive leadership.

Requirements:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

Lead and manage enterprise IT infrastructure operations and strategy.
Design and maintain scalable, high-availability infrastructure environments.
Manage Nutanix (HCI, virtualization, storage) infrastructure.
Administer Active Directory (AD), DNS, DHCP services.
Oversee Microsoft 365 (Exchange, Teams, SharePoint).
Manage Entra ID, MFA, SSO, and Conditional Access.
Implement Intune for endpoint and device management.
Configure Group Policy Objects (GPO).
Manage file servers, storage systems, and access controls.
Implement Rubrik backup and disaster recovery solutions.
Drive patch management and vulnerability remediation.
Lead service desk team and handle escalations.
Ensure ITIL-based service management processes.
Maintain infrastructure documentation and SOPs.
Mentor infrastructure and service desk teams.

Qualifications / Skills :

- - Formal Education & Certification
    - Bachelor's degree Computer Science or IT Engineering
    - Certifications in Business Administration, Project Management

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IT Support Services Lead (Infrastructure)

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