Bengaluru · Mid Level
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Prodigal is the connected AI platform leading financial institutions use to run their operations.
We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time.
These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved?
Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them.
Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America.
Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next.
We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect.
We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje
The Role
Prodigal processes sensitive borrower conversations and financial data at scale — security here is a product requirement, not a compliance checkbox. You'll work alongside our DevSecOps Lead to embed security across our cloud infrastructure, CI/CD pipelines, Kubernetes workloads, and AI systems. That means owning IAM policies, hardening our AWS environment, driving SOC2 compliance, and building the guardrails the engineering team ships within.
What makes this role genuinely different: you'll also operate real-time voice AI infrastructure at production scale — sub-1 second latency pipelines, GPU workloads, model serving, and inference cost management. That combination of security ownership and AI/ML infrastructure exposure is hard to find.
It's a small team with direct access to senior engineering leadership. You'll have real ownership, not a ticket queue.
What You’ll Do
What We’re Looking For
Bonus Points
Why Prodigal
From day 1, Prodigal has been defined by talented, humble, and hungry leaders and we want this mindset and culture to continue to blossom from top to bottom in the company. If you have an entrepreneurial spirit and want to work in a fast-paced, intellectually-stimulating environment where you will be pushed to grow, then please reach out because we are looking to build a transformational company that reinvents one of the biggest industries in the US.
To learn more about us - please visit the following:
Our Story - https://www.prodigaltech.com/our-story
What shapes our thinking - https://link.prodigaltech.com/our-thesis
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