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Senior Engineering Manager, Users & Account Systems
Bengaluru · Staff/Principal
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Job description
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a seasoned Engineering Manager to lead our Use & Accounts engineering team in India. In this role, you will lead a team of senior engineers responsible for user account management, teams, organizations, and the overall customer console experience at DigitalOcean. You will foster a culture of innovation, technical excellence, and continuous improvement while aligning with our global product and engineering strategy.
What you’ll do
- Define and drive the technical strategy and roadmap for core Account Management primitives, including Teams, Organizations, Projects, and resource Tags.
- Own the development and delivery of features that enhance the overall customer console experience, such as in-console notifications and advanced reporting dashboards.
- Establish and lead sustaining engineering practices, including prioritizing technical debt reduction, resolving aging tickets, and ensuring comprehensive security rule and feature coverage.
- Collaborate closely with Product Management, Design, and other cross-functional teams to align the Accounts roadmap with DigitalOcean’s strategic goals.
- Ensure operational excellence, system stability, and performance for all user account-managing systems.
- Manage recruitment, performance reviews, and career development for the engineering team in India.
What You’ll Add to DigitalOcean
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 10+ years of experience in software engineering, with at least 4+ years in a senior leadership or management role.
- Proven track record of delivering complex cloud-scale distributed systems, particularly in the domain of user account management or customer experience.
- Excellent communication and stakeholder management skills within a global organizational structure.
- Expert-level Go and strong JavaScript/Node.js skills
- Proven track record of designing and implementing high-throughput, scalable systems with large data requirements
- Cloud platform experience (AWS, GCP, Azure) with understanding of cloud security models, infrastructure as Code expertise (Terraform, Helm, Chef)
- Experience building systems handling millions of events per second
- Excellent problem-solving, analytical, and communication skills.
- Ability to thrive in a fast-paced, dynamic, and rapidly evolving environment.
Nice to Have
- Experience with distributed systems and microservices architectures.
- Knowledge of cryptography and secure communication protocols.
- Contributions to open-source security projects.
*This job is located in Bengaluru, India
JR: 2026-7799
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
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