Infra Team Manager

[About the role]

We are looking for a Senior DevOps / Platform Engineer to own the end-to-end cloud infrastructure, reliability, security, and CI/CD platforms for our platform products. This is a high-ownership, hands-on role responsible for building and operating production-grade infrastructure that supports high availability, regulatory compliance, scalability, and cost efficiency. You will act as the platform backbone for fast-moving product and engineering teams.

[Key Responsibilities]

Infrastructure & Platform

• Design, deploy, and operate cloud-native infrastructure on AWS or Azure
• Own Kubernetes-based microservices infrastructure across environments (prod, staging, dev)
• Define infra standards, environments, networking, and release guardrails
• Manage databases, caches, queues, and supporting infra from a platform perspective

Reliability & Availability

• Define and enforce SLOs / SLAs for critical user and payment flows
• Build for high availability, auto-scaling, and fault tolerance
• Implement zero-downtime deployments and safe rollout strategies
• Own incident response, postmortems (RCA), and preventive action plans
• Plan capacity and scaling for traffic spikes and seasonal peaks

CI/CD & Release Engineering

• Build and maintain CI/CD pipelines for backend, frontend, and mobile applications
• Standardize deployment pipelines with rollback, approvals, and auditability
• Enable faster, safer releases without compromising reliability

Observability & Monitoring

• Own the observability stack across services and infrastructure
• Implement monitoring for:
• Latency, throughput, error rates
• Infrastructure health
• Payment and checkout flows
• Define alerting strategies aligned with business impact, not noise

Security & Compliance

• Own platform-level security posture and compliance readiness
• Implement and manage:
• Secrets management and key rotation
• IAM, RBAC, and least-privilege access
• Network security, TLS, WAFs, and audit logging
• Partner with security/compliance stakeholders during audits and reviews
• Ensure infrastructure is audit-ready (logs, access trails, change history)

Cost & Efficiency

• Monitor and optimize cloud costs across environments
• Design infra with cost-efficiency in mind without sacrificing reliability
• Provide visibility into infra usage and cost drivers

[Required Experience]

• 4+ years of experience in DevOps / SRE / Platform Engineering
• Hands-on experience running production-grade Kubernetes workloads
• Experience supporting high-availability, high-throughput systems
• Strong understanding of microservices infrastructure
• Experience working with fintech, payments, or transaction-heavy systems
• Proven ownership of uptime, reliability, and incident management

Expected Tech Exposure

• Cloud: AWS or Azure
• Containers: Docker, Kubernetes
• CI/CD: GitHub Actions, Jenkins, Fastlane
• Infrastructure as Code: Terraform / ARM / Pulumi
• Databases & Caches: PostgreSQL, Redis
• Messaging: Kafka / Event Hubs
• Security: Vaults, SSL/TLS, key rotation, network policies
• Observability: Prometheus, Grafana, Azure Monitor, Sentry

Good-to-Have

• Experience with UPI, wallets, payment gateways, or banking systems
• Exposure to multi-cloud or hybrid environments
• Familiarity with compliance standards (PCI-DSS, SOC-style controls, audit workflows)
• Experience defining SLOs, error budgets, and release safety mechanisms

You’ll Be Successful If

• You think in systems, reliability, and failure scenarios
• You proactively prevent outages, not just react to them
• You enjoy owning infrastructure end-to-end, not just tooling
• You build platforms that enable product teams to move fast, safely
• You’re comfortable being accountable for uptime, security, and scale