Shared job
Technical Support
Mumbai · Senior
Applicants who checked fit first are 3.1× more likely to hear back
Your score for this role already exists
ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.
No credit card · 1 tap with Google
What we know about this role
MEDIUM
PrimeSoft is reviewing applications at a steady pace. Expect a standard response time as they evaluate the current pool.
First 72 hours
Still inside it - posted 1h agoEarly applicants get seen before the pile builds.
Reposted role
This role was posted earlier, closed, and has now reopened - the company is accepting candidates again.
First posted Sep 15, 2026
Skills required
6 listedYou almost certainly match several of these already. Unlock your skill map to see the matches, the gaps, and what to fix first.
Job description
Designation: Technical Engineer
Location: Mumbai (Airoli)
Experience: 4 to 6 years
Qualification: Graduate
Job Description:
We are Looking for a technically skilled resource to support client onboarding, API integration, and troubleshooting activities. The role involves working closely with clients, internal teams, and developers to ensure smooth implementation and resolve issues.
Key Responsibilities
Assist clients in onboarding onto SmartPay platform, ensuring a smooth and efficient setup process
Perform API testing using tools such as Postman or similar platforms
Troubleshoot client issues at both functional and code levels, ensuring timely resolution
Prepare and maintain API documentation
Collaborate with PrimeSoft developer team to diagnose and resolve technical issues
Support TBG team in template configuration and setup
Identify, track, and discuss bugs or issues with the project team for resolution
Provide technical guidance and support to clients during integration and post-implementation phases
Required Skills & Qualifications
Strong understanding of APIs (REST/SOAP) and integration concepts
Experience with API testing tools (e.g., Postman)
Basic knowledge of programming/scripting (e.g., PHP, Java or similar)
Ability to troubleshoot issues at both functional and technical levels
Experience in writing technical/API documentation
Good understanding of debugging and issue tracking processes
Strong analytical and problem-solving skills
Preferred Skills
Experience with payment systems or fintech platforms (SmartPay or similar)
Familiarity with template configuration and system setup
Experience working with cross-functional teams
Soft Skills
Excellent communication and client-handling skills
Strong coordination and teamwork abilities
Attention to detail and proactive approach to problem-solving
Free · no signup
Get tomorrow's jobs before you have to search
Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.
No spam. Just jobs and resources.
Why people use ASAI
Someone shared one job with you. ASAI keeps finding the rest.
Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.
More Quality Assurance Engineer roles in Mumbai
See allKeep browsing