Company Introduction

Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Job Description

Roles & Responsibilities

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

About the Role

We are seeking an experienced Quality Assurance Engineer to join our Bengaluru team and help continuously improve the quality of Availity’s product portfolio. In this role, you will build and enhance test automation frameworks, create robust automated tests using Selenium, Cucumber BDD, and Java, and support functional, regression, integration, API, and microservices testing. You will collaborate closely with developers, product managers, product owners, and system analysts to improve test coverage, resolve defects, strengthen test stability, and deliver reliable, customer-focused releases.

Key Responsibilities 

• Build new test automation frameworks and enhance existing solutions using Selenium, Cucumber BDD, and Java.
• Develop and maintain Gherkin feature files, step definitions, and reliable automated test suites.
• Perform functional, regression, integration, API, and microservices testing to ensure comprehensive test coverage.
• Collaborate with developers and product teams to define acceptance criteria, troubleshoot automation failures, and deliver stable, high-quality releases.

Required Qualifications

• 4+ years of experience in software testing, including at least 3 years in test automation.
• Strong hands-on expertise in Selenium WebDriver, Cucumber BDD, Java, and Gherkin.
• Experience with CI/CD environments, Git workflows, REST API testing, and microservices testing.
• Strong analytical, problem-solving, communication, collaboration, and leadership skills.

Preferred Qualifications

• Experience with Docker and cloud platforms such as AWS or Azure.
• Experience developing or improving test automation frameworks from scratch.
• Familiarity with executing automation in distributed environments.
• Ability to contribute to test resilience, acceptance criteria, and continuous quality improvements

About Availity

Availity is a leading healthcare technology company focused on simplifying healthcare administration and solving real-world challenges for healthcare providers, health plans, and patients. Our technology helps reduce complexity so providers can spend less time navigating administrative systems and more time focused on patient care.

About Availity India

Availity India is an important part of Availity's global growth journey. Based in Bengaluru, our India teams' partner closely with U.S. and global stakeholders across technology, product, operations, customer support, and corporate functions.

Our India organization is being built with a strong focus on ownership, learning, collaboration, engineering excellence, and meaningful business impact. Associates in India have the opportunity to solve complex problems, contribute to global initiatives, and support products and services that are part of the U.S. healthcare ecosystem.

About the Role

We are seeking a Product Owner II for the Clearinghouse & Gateway Platform team (India) to act as the critical bridge between Product Management and Engineering. This role is responsible for translating strategic product vision into high-quality execution across complex, high-volume healthcare transaction platforms. 

Reporting to the Manager of Product, you will work closely with Product Managers, Engineering, and cross-functional teams to ensure the delivery of scalable, data-driven, and customer-centric capabilities across Availity’s Clearinghouse and Intelligent Gateway ecosystem. 

Key Responsibilities 

• Lead product and feature strategy from concept through launch and ongoing optimization by identifying market opportunities, defining product vision, and ensuring revenue and profitability objectives are achieved.
• Partner closely with design, engineering, and cross-functional stakeholders to drive product design, prioritization, roadmap development, and execution while owning overall product success.
• Leverage data, analytics, and customer insights to inform decision-making, prioritize initiatives, and continuously improve product outcomes.
• Ensure release readiness by validating features, supporting go-to-market planning, and removing delivery roadblocks.
• Continuously identify opportunities to enhance the platform through automation, AI-driven capabilities, and innovation while collaborating with product leadership to assess market viability, articulate ROI, and champion the product internally and externally.

Required Qualifications

• 7+ years of Product Management / Product Owner experience, with strong ownership of product execution. 

• Mandatory experience in U.S. Healthcare RCM, Clearinghouse, or Revenue Cycle platforms. 

• Deep understanding of:  

• Claims lifecycle, eligibility, ERA, prior auth, and payer-provider workflows 

• Clearinghouse operations (validation, routing, transaction processing)  

• Strong experience with EDI transactions (X12), APIs, and healthcare data exchange ecosystems. 

• Experience building or working with:  

• Dashboards, reporting, and analytics solutions 

• Data-driven product features and insights 

• Strong proficiency in:  

• Writing user stories, acceptance criteria, and functional requirements 

• Backlog prioritization and Agile product delivery 

• Experience with Agile/Scrum tools (Jira, Confluence) and working within SAFe or similar frameworks. 

• Strong problem-solving skills with the ability to connect business workflows to technical solutions. 

• Awareness of emerging AI capabilities and trends and their application in product development. 

• Excellent communication and stakeholder management skills. 

• B.Tech (Engineering degree) is required. 

Preferred Qualifications

• Experience building or contributing to AI-native or AI-driven products. 

• Hands-on technical understanding:  

• Exposure to REST APIs, microservices, and cloud architecture 

• Ability to query databases (SQL) for analysis and validation 

• Exposure to:  

• Cloud platforms (Azure / AWS) 

• API platforms or developer ecosystems 

• Healthcare interoperability standards (FHIR, HL7) 

• Experience working on high-scale transaction platforms (millions/billions of transactions). 

• Familiarity with:  

• Data pipelines, workflow orchestration, or billing systems 

• Product analytics tools (Power BI, Pendo, etc.) 

• Experience in a healthcare technology or platform-driven organization. 

Why Join Availity India? 

• Meaningful impact: Work on solutions that help simplify healthcare administration and support better provider and patient experiences. 

• Global exposure: Partner with U.S. teams and leaders while contributing from India to global business priorities. 

• Learning and growth: Be part of a culture that values continuous learning, mentoring, knowledge sharing, and career development. 

• Flexible work experience: Work in a way that supports productivity, collaboration, and team needs across remote, hybrid, and office-based models. 

• Holistic rewards: Benefit from competitive compensation, health and insurance benefits, paid time off, company holidays, leave benefits, Employee Assistance Program support, and learning programs. 

• Inclusive workplace: Join a casual, collaborative, and inclusive environment where associates are encouraged to bring ideas forward. 

• Office experience: For office-based associates, Availity India provides amenities such as coffee and tea, subsidized meals, recreation areas, and eligible night-shift transportation support. 

What to Expect from the Hiring Process 

Our hiring process is designed to be transparent and engaging. Depending on the role, it may include application review, recruiter discussion, technical or functional assessment, hiring manager interviews, team or leadership conversations, offer discussion, background verification, and onboarding support. 

Equal Opportunity Statement 

Availity is committed to building an inclusive workplace where all associates feel valued, respected, and empowered to do their best work. We welcome candidates from diverse backgrounds and encourage individuals who are excited by collaboration, innovation, and meaningful impact to apply.

Eligibility

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.