Gurgaon · Staff/Principal
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Job Description
Title (Technical Specialist - Controls Assurance)
Department (Technology Controls Assurance )
Location (Gurgaon India)
Reports To (Senior Manager - Technology Controls Assurance)
Level (Grade 4)
We share a commitment to making things better for clients and each other. We continually explore new technology and different ways of working to put our clients first. So bring your boldest ideas to our Technology Controls and Assurance (TCA) team and feel like you’re making progress.
About Us
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.
About your team
The Technology Controls and Assurance (TCA) team is part of the Global Cyber & Information Security (GCIS) group, reporting to the Head of Global Information Security which is a centralized global team with responsibility for supporting assurance activities across Technology and Enterprise services function, working closely with our internal and external auditors in delivering business value from Technology and Digital (T&D) Department in a consistent and transparent way. The scope of the TCA team covers support to T&D in managing their Technology and Information Security risks; Facilitation of External Audit and Certifications to Industry Standards (such as ISO, PCI DSS SWIFT and ITGC (including monitoring, testing and internal control testing/ verifications to ensure controls throughout T&D are working effectively).
About your role
As a Technology Specilaist, you will collaborate closely with the Technology and Digital teams to support the organization’s compliance with various standards and certifications, including ISAE 3402/SOC 2, ISO 42001. Your responsibilities will include coordinating audit programs with internal stakeholders and external auditors, managing the certification lifecycle to ensure timely renewals and ongoing compliance, and spearheading continuous improvement initiatives.
You will define and monitor key performance indicators (KPIs) and key risk indicators (KRIs), maintaining an effective control library aligned with organizational policies and regulatory requirements. Additionally, you will lead efforts to automate control testing and evidence collection, thereby increasing the efficiency and accuracy of compliance reporting. Collaborating with both technology and business teams, you will help implement effective controls and act as a key point of contact during audit processes.
With expertise in IT General Controls, you will identify opportunities for process simplification and automation, driving ongoing enhancements. You will also serve as a trusted advisor on AI governance, ensuring alignment with ISO 42001 standards and ethical AI principles.
This role involves complex challenges and requires strong data analysis skills, including proficiency in advanced Excel functions and data visualization tools, to define KPIs and KRIs, report on control effectiveness, and analyze non-compliance issues for corrective actions. The ideal candidate is a strategic thinker with the ability to resolve system issues and propose innovative solutions. Furthermore, you should be a collaborative team player capable of liaising effectively with geographically dispersed Technology teams.
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Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
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