Job description

Job Summary

We are looking for a Salesforce Billing professional with 4–6 years of experience to support and enhance end-to-end Quote-to-Cash (Q2C) implementations using Salesforce Billing, integrated with Salesforce CPQ and Order Management. The role requires strong hands-on configuration and development skills, along with the ability to work closely with business and finance teams to deliver reliable billing solutions.

Key Responsibilities

Salesforce Billing (Core Focus)

Configure and support Salesforce Billing for subscription, one-time, and usage-based billing models
Set up and maintain:
- Billing rules, billing schedules, and invoice generation
- Credit notes, adjustments, and billing exceptions
Support proration, multi-currency, and taxation scenarios
Assist in billing runs, invoicing cycles, and reconciliation activities

CPQ & Order Management (Associated Experience)

Work with Salesforce CPQ to ensure smooth Quote-to-Cash flow:
- Product and price configuration
- Discounts, bundles, and contract creation
Support Order Management processes:
- Order capture, activation, and lifecycle updates
Troubleshoot data and process issues across CPQ, Orders, and Billing

Development & Automation

Build and enhance automation using Salesforce Flows
Develop custom logic using Apex where standard configuration is insufficient
Create and maintain Lightning Web Components (LWC) for billing-related UI enhancements
Participate in performance tuning and optimization

Integrations & Data Handling

Support integrations with:
- ERP systems (SAP, Oracle, NetSuite, Dynamics, etc.)
- Payment gateways and tax systems
Assist with API-based integrations (REST/SOAP) and middleware solutions
Ensure data consistency between Salesforce and downstream finance systems

Reporting & Support

Build and maintain billing and finance-related reports and dashboards
Support month-end and quarter-end billing activities
Provide Production support and root-cause analysis

Required Skills & Experience

Mandatory

2–4 years of hands-on Salesforce Billing experience
Strong understanding of Quote-to-Cash processes
Experience working with Salesforce CPQ
Salesforce configuration experience (objects, flows, validation rules)
Working knowledge of Apex and Salesforce automation
Experience with system integrations

Good-to-Have / Associated Experience

Exposure to Salesforce Order Management
Understanding of revenue recognition concepts (ASC 606 / IFRS 15 – exposure level)
ERP or finance system integrations
Experience with middleware tools (MuleSoft, Boomi)
CI/CD tools (Copado, Gearset, Flosum)

Certifications (Preferred)

Salesforce Certified Billing Specialist (or in progress)
Salesforce CPQ Specialist
Salesforce Platform Developer I

Soft Skills

Ability to work independently on assigned modules
Good communication skills with business and technical teams
Strong problem-solving and troubleshooting mindset
Comfortable working in Agile/Scrum environments

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