Job description

About Ginesys

Ginesys is India's leading retail technology platform, powering 1,200+ customers and 50,000+ users through the unified GinesysOne suite — ERP, Cloud POS (Zwing), Order Management (Browntape), GST Compliance (EaseMyGST), and BI (InsightX). We are evolving from a System of Records to a System of Intelligence through Ginesys.AI.

About the Role

You are the quality conscience of a 24-month platform transformation: rebuilding a legacy .NET ERP (Ginesys v12.x, serving 1,200+ retail brands, 200,000+ users) into an event- sourced, multi-tenant microservice architecture across 14 bounded contexts.
You do not manage people. You manage quality standards. 16 QA engineers are embedded in different delivery teams — each reporting to their team's Tech Lead. Your job is to make sure all 16 are pulling in the same direction, using consistent tooling, and catching the classes of bugs that kill platforms at scale.
This is a hands-on role. You will write test frameworks, not just review them.

Key Responsibilities

1. Quality Architecture & Strategy

Define the test pyramid for the new platform: unit, integration, contract, E2E, performance — and the expected ratio for each context.
Own the E2E test infrastructure from scratch: framework selection, CI pipeline integration, test environment management, flaky test elimination.
Design the test data strategy for a multi-tenant platform: how to create, isolate, and tear down tenant-specific test data across different bounded contexts.
Define what “done” means from a quality standpoint for each migration gate.

2. Cross-Team Quality Standards

Establish QA standards that all teams follow: test naming conventions, assertion patterns, mocking strategies, test data factories.
Own the cross-team quality dashboard: track test coverage, defect density, test execution time, flaky test rate, and escape rate per team.
Conduct quarterly quality reviews with each team's QA engineer to identify gaps and mentor.
Define the release quality gate: what tests must pass before a context can go to production. No exceptions without your sign-off.

3. Specialized Test Domains

This platform has failure modes that generic QA approaches will miss. You must own strategy (and guide team QA engineers) for:

Event sourcing correctness: Verify that every aggregate reconstructs correctly from its event stream. Test snapshot + replay integrity. Verify idempotent event handlers.
Eventual consistency: Design tests that validate read model projections converge within the defined staleness windows. Test what happens when they don’t.
Multi-tenant isolation: Verify that tenant A can never see or modify tenant B's data.Test at API, database, cache (Redis), and search index layers.
POS offline reconciliation: Test the full offline → sync → conflict resolution flow.Simulate network partitions, partial syncs, and oversold scenarios.
Financial accuracy: Every rupee must balance. Design reconciliation tests for GL entries, trial balance, GST filing accuracy.
Marketplace integration correctness: Design contract tests for 60+ marketplace channel adapters. Ensure canonical order model fidelity. Test circuit breaker and dead letter queue behavior.

4. Migration Quality

Own the parity testing strategy: how to verify that the new platform produces identical business outcomes to the existing system for every migrated workflow.
Design the SHADOW mode validation: when both old and new systems process the same transactions, define how discrepancies are detected, categorized, and resolved.
Define the data migration validation framework: row-count reconciliation, field-by- field comparison, financial balance verification after data migration for each context.
Establish the cutover quality checklist: the minimum tests that must pass before a context can be switched from legacy to new platform in production.

5. Performance & Reliability Testing

Own the load test strategy aligned with the platform throughput targets: 5,000 POS transactions/second peak, 100K Kafka events/second, 50,000 concurrent POS terminals.
Design chaos testing scenarios: Kafka broker failure, Redis cluster partition, database primary failover, network partition between availability zones.
Define performance regression thresholds: no release ships if p99 latency regresses more than 15% on any operation in the latency budget table.

Technical Expectations

You should be comfortable with and opinionated about:

Test frameworks: Java ecosystem (xUnit , Testcontainers.net, REST Sharp, WireMock,)
E2E tooling: Playwright or Cypress for web, Appium for mobile/Android (warehouse app)
Contract testing: Pact or similar for inter-context contract verification
Performance testing: Gatling or k6 for load testing, with custom metrics export to Prometheus
CI/CD integration: GitHub Actions or Jenkins pipelines with test parallelization, test impact analysis
Data validation: SQL-based reconciliation queries, CSV/JSON diff tools for migration parity
Observability for QA: Correlating test failures with Jaeger traces, Kafka consumer lag, and Redis metrics

Experience Required

(Must Have)

13+ years in software quality engineering, with at least 3 years in a principal/staff-level role setting standards for multiple teams (not managing them, but influencing them).
Hands-on experience building E2E test infrastructure from scratch for a micro-services architecture — not inheriting one, creating one.
Experience testing event-sourced or event-driven systems. You understand that testing "the order was created" is different from testing the Order Created event was produced, consumed, projected, and the read model reflects it within the consistency “window”.
Experience with multi-tenant SaaS platforms. You know where the isolation bugs hide.
Experience with data migration validation at scale — comparing source and target systems after migration and proving they match.
Strong Java (or Kotlin) programming ability. You will write production-grade test code, not throwaway scripts.

Strongly Preferred

Retail / e-commerce / ERP domain experience. You understand why a stock
reservation race condition between POS and OMS matters more than a minor UI glitch.
Experience with marketplace integrations (Amazon, Flipkart, Shopify) and the chaos of external API testing.
Experience with POS or offline-first systems. You understand what & works” offline”; actually means in practice.
Experience with financial system testing. Double-entry bookkeeping, GST compliance, reconciliation — you've tested systems where approximately correct" is not acceptable.

Nice to Have

Experience with Camel-based integration routes
Experience with Debezium / CDC pipelines
Experience with Android warehouse/floor applications
Certifications in performance engineering or security testing

Benefits:

We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as:

Ginesys Academy for holistic training and development

Comprehensive health insurance coverage

Excellent rewards and recognition policy

Transparent compensation policy with no unnecessary deduction in CTC

Annual company off-site and a variety of events, celebrations throughout the year

Travelling opportunities between our offices across the country.

Annual Ginesys walkathon & related sporting events

Quarterly Coffee with CEO and more!

Here’s our story; now tell us yours

Ginesys is India’s best omni retail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionize retail by being a single-stop cloud-based retail suite.

We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite.

Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in

BGV will be conducted by a third-party agency, and any discrepancies or failure in the verification process will lead to immediate termination of employment.

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