Azure integration Support Engineer
Bengaluru · Mid Level
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Job description
- Monitor and support Azure Integration Services, including Logic Apps, Functions, and API Management.
- Troubleshoot production incidents, manage alerts, perform root cause analysis, and drive resolution.
- Manage deployments and configuration changes through established CI/CD processes.
- Support infrastructure automation using Bicep, ARM/JSON templates, PowerShell, and Azure CLI.
- Coordinate with business and technical teams to validate fixes, communicate updates, and implement permanent improvements.
- Maintain operational and architecture documentation, and conduct knowledge transfer sessions.
- Contribute to service reviews, change management, releases, and continuous service improvement.
| Category | Must-Have Skills |
| Azure Services | Azure Logic Apps; Azure Functions; Azure API Management (APIM); Azure Networking Fundamentals; Azure Storage Accounts; Azure Front Door; Web Application Firewall (WAF); Azure Monitor; Log Analytics Workspace (LAW); Monitoring and Alert Management |
| Infrastructure & Automation | Bicep; ARM/JSON Templates; Liquid Templates (Mapping) |
| Scripting | PowerShell; Azure CLI |
| DevOps | Git; GitHub; GitHub Actions; YAML-based CI/CD Pipelines |
| Azure Service Bus | Event Grid | Application Insights |
| Azure Key Vault | ITIL Support Processes | Azure DevOps |
| Terraform | Incident and Problem Management |
- Strong troubleshooting and analytical skills.
- Ability to independently manage production issues and support activities.
- Experience working directly with business stakeholders and relationship managers.
- Strong verbal and written communication skills.
- Ability to conduct demos, KT sessions, and requirement discussions.
- Self-driven with strong ownership and accountability.
- Team-oriented mindset with willingness to support colleagues when required.
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Azure Developer Associate
- Microsoft Certified: Azure Solutions Architect Expert (preferred)
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