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outcomes

Support Engineer (L3)

Bengaluru · Senior

Older listing - lower visibility likelyVerified listingPosted 31d ago

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Skills required

4 listed

Account ManagementInformation SciencesMySQLJava (Programming Language)

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Job description

Role and Responsibilities:

Outcomes India is seeking a highly qualified Level 3 Support Engineer capable of researching and addressing customer inquiries. The ideal candidate should be technically sound with hands on experience in technical troubleshooting.

The roles and responsibilities include –

• Researching and resolving technical issues • Filing reports regarding technical problems

• Walking stakeholders (L1 support team primarily) through solutions

• Collaborate with other engineering teams, Product Management and Account Management teams effectively.

Requirements:

The candidates must possess the following attributes:

• Overall 5-8 years of relevant experience with a Bachelor’s or Master’s Degree (preferably in Computer Science or Information Science)

• Must be self-driven with excellent troubleshooting, problem-solving and analytical skills

• Excellent communication skills to effectively communicate solutions or an action plan to stakeholders

• Strong database querying skills (MySQL in particular)

• Strong conceptual knowledge in core java and should be strong in debugging and deploying Java based applications.

• Experience in Agile (Kanban) project methodologies

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Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsApp Join Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.