Role Summary: As a Sr. WebMethods Engineer at the Staples Global Capability Center in India, you'll work with global teammates ensuring the webMethods application is properly maintained, healthy, performant and secure. You will also help deliver feature changes and provide troubleshooting support with bug/fixes in alignment with the overarching business roadmap and strategic projects. The role leans towards system administration, maintenance and support, but with ability to engineer and deliver feature solutions as well. Duties & Responsibilities • Monitor components for performance, health, resource utilization, status • Troubleshoot job failures and issues as they arise • Stop / Start / Validate application and services as needed in support of various maintenance activities • Perform transaction reprocessing as needed per SOP • Research, Download, install, test, deploy fixpacks and upgrades • R&D new ideas and features and tools • Monitor and implement partner security changes • Submit and verify partner/integration firewall / port / protocol changes • Manage / implement host security changes w/ appropriate partner communication • Maintain documentation of environment, procedures, issue logs/resolutions. • Follow help desk and change management procedures • Design, develop, test, and deliver integration solutions as part of the team as assigned. Requirements Years of Experience 6+ years of proven webMethods system administration and development experience. Basic Qualifications: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent relevant experience. 6+ years of hands-on experience in webMethods administration, development, integration, and production support. Strong hands-on experience with webMethods 10.x, including Integration Server (IS), Trading Networks (TN), My webMethods Server (MWS), Universal Messaging (UM), Designer, Optimizer, and common application/data adapters. Experience installing, configuring, maintaining, monitoring, and troubleshooting webMethods components in production and non-production environments. Experience supporting or delivering webMethods version upgrades, fix packs, patches, and environment maintenance activities. Strong understanding of enterprise integration concepts, including SOAP and REST APIs, JMS, publish/subscribe patterns, and application/data integration. Working knowledge of Java, SQL, Linux, and Windows environments. Experience troubleshooting application failures, integration issues, performance problems, connectivity issues, and production incidents. Working knowledge of application and integration security, including encryption, certificates, firewall/port/protocol configurations, and secure partner connectivity. Experience working within established change management, incident management, deployment, and operational support procedures. Strong analytical, problem-solving, documentation, and communication skills, with the ability to work independently and collaborate with global and cross-functional teams. Ability to provide production support and participate in planned maintenance or off-hours support when required. Preferred Qualifications: Experience with webMethods 11.x or newer webMethods platform capabilities. Experience leading or playing a significant technical role in major webMethods upgrades or platform modernization initiatives. Experience supporting high-volume, business-critical enterprise integration platforms. Familiarity with Microsoft Azure and cloud-based integration or application environments. Experience with CI/CD and deployment automation for integration platforms. Experience with monitoring, observability, or log-analysis tooling used for troubleshooting distributed applications and integrations. Experience designing and implementing integrations involving REST/SOAP APIs, messaging, asynchronous processing, and event-driven architectures. Experience working with B2B/partner integrations, including Trading Networks and secure external partner connectivity. Understanding of performance tuning, capacity management, and production resiliency for enterprise middleware platforms. Experience working in Agile/Scrum environments and collaborating with distributed engineering, infrastructure, security, and business teams. Experience in eCommerce, retail, or other high-transaction enterprise environments. Relevant Software AG/webMethods, cloud, integration, or middleware certifications are an advantage.
