IT Support
Bengaluru · Mid Level
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LOW
Our tracked job listings for inoptra show limited recent activity.
First 72 hours
Window passed - posted 541d agoEarly applicants get seen before the pile builds.
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Skills required
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Job description
- Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.
- Manage network infrastructure, including LAN, WAN, routers, switches, cctv, access control devices, licenses and firewalls.
- Provide technical support and troubleshooting for hardware, software, and network-related issues.
- Install and update operating systems, software, and security patches.
- Monitor system performance, security, and backups to ensure business continuity.
- Support email, VPN, VoIP, and remote access solutions.
- Manage user accounts, permissions, and access control.
- Document IT assets, configurations, and technical procedures.
- Attend and effectively close the service tickets within the SLA.
- Coordinate with vendors for hardware and software procurement and support.
- Provide training and assistance to end users on IT best practices.
- Understand, implement and manage the IT Infra set up as per ISO/IEC 27001 requirements.
- Bachelor's degree in IT, Computer Science, or related field (preferred).
- 3+ years of experience in desktop and network support.
- Strong knowledge of Windows/Linux OS, Office 365, Active Directory.
- Hands-on experience with networking protocols (TCP/IP, DNS, DHCP, VPN).
- Familiarity with cybersecurity best practices and endpoint protection tools.
- Good problem-solving, communication, and customer service skills.
- Ability to work independently and handle multiple tasks effectively.
- Internal Auditor Certification/training on ISO/IEC 27001 requirements-Mandatory
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