Senior Associate – Sensitive Data Review, Discovery & Analytics Solutions

Kroll is seeking a Senior Associate for Sensitive Data Review Subject-Matter Expert to support the global delivery of sensitive data review matters from India. The role will provide hands-on subject-matter expertise during India business hours, coordinate cross-region handoffs, oversee workflow execution and quality, and serve as a primary escalation point for active matters.

Key Responsibilities

• Provide hands-on sensitive data review subject-matter support during India business hours for global matters.

• Manage structured handoffs between U.S., EMEA, and India teams, including priorities, open issues, risks, and next actions.

• Monitor workflow execution, reviewer questions, productivity, quality checks, and exception handling.

• Apply matter-specific review protocols and provide guidance on consistent coding and escalation decisions.

• Support Relativity workspace administration, including review queues, searches, reporting, and operational tracking.

• Escalate material issues promptly and prepare clear written updates for regional project leads.

• Maintain process documentation, decision logs, playbooks, and lessons learned.

• Coach junior team members and contribute to training and knowledge-sharing initiatives.

Essential Skills & Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Law, Legal Studies, or a related field, or equivalent relevant professional experience.

• Typically 3–5 years of relevant experience in eDiscovery managed review, sensitive data review, breach response, litigation support, or related delivery operations.

• Strong working knowledge of Relativity, document review workflows, quality control processes, and matter reporting.

• Demonstrated ability to interpret protocols, resolve operational questions, and escalate appropriately.

• Strong written and verbal communication skills and experience working with global teams.

• Ability to work independently during India business hours, maintain continuity across regional handoffs, and manage multiple competing priorities.

This India-based role involves regular collaboration with colleagues in other regions. Office location, hybrid-working arrangements, and working-hours expectations will be discussed during the recruitment process and the role might demand working India afternoon, evening shifts and weekends.

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