Oracle Sales Cloud and Service Cloud Consultant

JOB DESCRIPTION We are looking for a skilled Oracle Sales Cloud and Service Cloud Consultant with 5-7 years of experience to implement, configure, and support Oracle Sales Cloud and Service Cloud solutions in Redwood. Key Responsibilities: Implementation & Configuration: Lead end-to-end implementation lifecycle (requirements gathering, design, build, test, deploy) for Oracle Sales Cloud (CX Sales) and Oracle Service Cloud (B2B/B2C Service). Redwood Experience Design: Re-architect and configure existing Oracle CX applications using the modern Oracle Redwood UX framework, Visual Builder Studio (VBS), and Express Studio. Solution Architecture: Analyze business processes to design scalable, best-practice solutions spanning lead-to-opportunity management, service request management, knowledge bases, and omnichannel routing. Integrations & Customizations: Design and support integrations between Oracle CX modules and external ERP, CRM, or third-party platforms using Oracle Integration Cloud (OIC) or REST/SOAP APIs. Testing & Support: Lead User Acceptance Testing (UAT), address complex technical issues, and provide ongoing L2/L3 application maintenance and enhancement support. Stakeholder Management: Collaborate with cross-functional business leads, functional team members, and client architects to translate complex requirements into technical specifications. REQUIREMENTS 5-7 years of experience with Oracle Sales Cloud and Service Cloud implementation and configuration Strong expertise in Oracle Redwood UX framework, Visual Builder Studio, and Express Studio Experience with Oracle Integration Cloud (OIC) and API integrations Proven track record in leading end-to-end CRM implementation projects Excellent stakeholder management and communication skills