People Support Administrator - Level III

Job Summary:

Delivers administrative support for complex matters for employees, managers, and the People Support team. Completes administrative tasks to support the employee lifecycle and the needs of the organization. Provide support to basic inquiries of employees and managers. Ensures solutions are delivered to enhance employee experience, drive efficiency and are in compliance with local legislation and company policies. Coordinates and assists in the deployment of a broad range of Human Resources processes within the geography or sub-geography. Contributes to determining the appropriate resolution to administrative tasks in People Support.

Key Responsibilities:

Maintain data accuracy and drive efficiency of HR administrative processes to deliver enhanced experiences and always on support for managers and employees in the geography.
Support basic level inquiries from employees and managers.
Delivers integrated people administration solutions that enhance efficiency, drive standardization, and automation by leveraging technological advancements and best practices.
Conducts data entry of workforce information with accuracy and completeness in human resource information systems; manages employee records.
Completes standard Human Resources business process activities for geography or sub-geography with quality and per defined timelines.
Assists in managing administration of and adherence to human resources policies and procedures; advises on compliance with key legislative requirements and takes action to ensure all requirements and agreements are met within the geography or sub-geography.
Participates in compensation processes and benefits administration by partnering with Total Rewards Operations.
Creates employment contracts and letters as required by local law or practice, ensuring quality and accuracy.
Champions excellence in customer support and drives continuous improvement. Ensures HR, employees and managers have the administration support necessary to provide People support across the geography.
Assist in optimizing HR processes within the sub-geography, leading initiatives that measure, monitor and drive continuous improvement.

Competencies:Human Resources Data Management - Acts on people data to ensure completeness, accuracy and compliance with company policy and legislative requirements.

Compensation and Benefits Administration - Translates Cummins plan design, statutory and tax requirements in the communication and delivery of compensation and benefit programs.

Payroll Administration - Translates company policies, tax and legislative requirements in the delivery of accurate and timely employee payments and reporting; ensures compliance with applicable regulations and internal control procedures.

Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.

Human Resources Consulting - Collaborates with partners to observe the environment and apply sound judgment informed by knowledge, skills, and experiences to diagnose, identify and optimize opportunities to provide holistic solutions, while balancing the needs of stakeholders, primarily employees, with those of the organization.

Human Resources Business Process Execution - Manages the execution of Human Resources business processes, seeking efficiency, accuracy, positive business performance outcomes and operational agility; integrates activities across processes as needed; assures compliance with process and legal requirements; effectively balances process requirements and business leader needs.

Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Education, Licenses, Certifications:High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
A two year University degree from an accredited program in a relevant field of study preferred.
Experience:Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

• Support and drive end-to-end development program/initiatives execution, including planning, stakeholder alignment, facilitators, vendors, learner engagement and budgets for all Plant sites and BU managed by the team.
• Manage the Applaud Now platform end-to-end, including query management, Group deposits, vendor management, monthly report publishing, payments - PO/PR support, and recognition campaigns across region.
• Travel to plant sites ( especially Phaltan) and in-person presence across offices/sites as required for program delivery, launches, engagement initiatives and key stakeholder connects (once/twice a month depending on the schedule).