Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

DevOps Senior member Technical - Role Overview

Supports the design and maintenance of enterprise systems by preparing test data, analyzing results, troubleshooting problems and communicating issues back to development. The DevOps approach to software development requires frequent, incremental changes to code versions, resulting in frequent deployment and testing regimens. Develops, monitors and maintain procedures and service level needs while providing user support. Automation engineers design, program, simulate and test automated machinery and processes in order to complete exact tasks.

Key Responsibilities

Design, develop, monitor, and maintain CI/CD pipelines and supporting infrastructure.
Support enterprise systems by preparing and executing test scenarios, analyzing outcomes, and identifying areas for improvement.
Collaborate with development teams to implement DevOps best practices and streamline software delivery processes.
Automate operational and deployment tasks using scripting and automation tools.
Manage and support CI/CD platforms, source control repositories, and artifact management systems.
Monitor system health, availability, and performance of DevOps tools and services.
Troubleshoot and resolve issues related to CI/CD pipelines, deployments, and automation workflows.
Maintain operational procedures, service-level requirements, and technical documentation.
Provide end-user and application support as required.
Design, program, simulate, test, and optimize automated processes to improve operational efficiency and reliability.

Required Qualifications

3 to 6 years of experience working with DevOps and CI/CD tools such as Jenkins, GitLab, Chef, and Artifactory.
Strong proficiency in scripting and automation using Bash, Python, and Groovy.
Hands-on experience implementing and maintaining Continuous Integration (CI) and Continuous Deployment (CD) solutions following industry best practices.
Experience with Git-based version control systems and artifact repository management.
Ability to monitor, maintain, and ensure high availability of DevOps platforms and services.
Strong troubleshooting and problem-solving skills related to deployment and automation environments.
Excellent communication and cross-functional collaboration skills.

Functional Knowledge

Demonstrates a solid understanding of DevOps concepts, procedures, and methodologies within the discipline.
Applies established principles and processes while maintaining a working knowledge of related technical areas.

Business Expertise

Understands key business objectives and operational drivers.
Applies business knowledge to effectively support team goals and deliver quality outcomes.

Leadership

Functions as an individual contributor with no direct supervisory responsibilities.
Provides informal mentoring, guidance, and knowledge sharing to new team members.

Problem Solving

Resolves a variety of routine to moderately complex technical issues.
Evaluates potential solutions using technical expertise, standard procedures, and established practices.
Works with moderate supervision while exercising sound judgment in decision-making.

Impact

Contributes to the quality and reliability of team deliverables.
Works within established policies, standards, and operational guidelines to support organizational objectives.

Interpersonal Skills

Communicates technical concepts and complex information clearly and effectively to both technical and non-technical stakeholders.
Builds productive working relationships across teams and collaborates effectively in a dynamic environment.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

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