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Fault Management L1 Engineer

India · Staff/Principal

Good timing - competition is buildingVerified listingPosted 16d ago

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97Experience

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Skills required

7 listed
Fault ManagementProtocol AnalysisWiresharkLTE (Telecommunication)Domain Name System (DNS) ServersIntelligent Network Application Protocol (INAP)Telecommunications
Fault ManagementProtocol AnalysisWiresharkLTE (Telecommunication)Domain Name System (DNS) Servers

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Job description

The Fault Management L1 Engineer 3 will be responsible for the operations and maintenance of our Core IMS Network, ensuring optimal performance and troubleshooting any issues that arise. This role requires end-to-end knowledge and coordination skills, as you will be handling call-related issues and collaborating with other teams for analysis and resolution. You will also be involved in customer complaint handling, trace capturing, and analysis, utilizing tools like Wireshark.
  • Perform O&M and optimization of core network technologies, including SBC, TAS, CFX, and Cloud.
  • Coordinate and collaborate with the IMS Network team, especially for SBC-related call issues, and work with the Hub location for TAS/CFX analysis.
  • Troubleshoot, monitor, and trace interfaces using Wireshark or internal system logs to identify and resolve issues.
  • Handle customer complaints, capture and analyze Wireshark traces, and provide timely solutions.
  • Ensure smooth operations and maintenance of the Core IMS Network, including router and NT HLR management.
  • Stay updated with 4G VOLTE and LTE network technologies, understanding call flows and protocols.
  • Coordinate with various teams, including Planning, Customer Care, and Solutions, to ensure seamless operations.
  • Escalate and manage emergency situations effectively, following established protocols.
  • Maintain a strong understanding of interfaces and protocols such as SIP, DIAMETER, DNS, ISUP, MAP, and INAP.

Must Have:

  • Bachelor's degree with 6-10yrs of experience in SBC, TAS, CFX, Router, and NT HLR.
  • Strong knowledge of IMS Networks and SBC technologies, including troubleshooting call-related issues.
  • Proficiency in Wireshark for trace capture and protocol analysis.
  • Experience in 4G VoLTE and LTE network technologies, including call flows and signaling protocols.
  • Relevant telecom/networking certifications or a degree in Networking, Telecommunications, or a related field.

Nice-to-Have:

  • Prior experience in a similar telecom operations/support role.
  • Proactive, self-motivated mindset with a commitment to continuous learning and professional development.

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Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

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Join WhatsAppJoin Telegram

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Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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