Job Description Senior Consultant – Oracle ARCS (Account Reconciliation Cloud Service) Role Summary We are looking for a Senior Oracle ARCS Consultant to lead the design, configuration, and support of the Account Reconciliation Cloud Service within a Managed Services engagement. This role owns end-to-end ARCS delivery — from solution architecture and enhancements to incident resolution and stakeholder management — acting as the primary technical and functional expert for the client's reconciliation processes. Key Responsibilities Solution Ownership Lead design, configuration, and optimization of ARCS: reconciliation types, formats, profiles, rules, workflows, and transaction matching Architect complex auto-reconciliation logic, matching rules, and tolerance frameworks for high-volume/high-risk accounts Own the integration layer between ARCS and source systems (Oracle EBS/Fusion, SAP, other GL/ERP) using EPM Automate, Data Management/FDMEE, or REST APIs Drive continuous improvement — identify manual reconciliations for automation and reduce reconciliation cycle time Managed Services Delivery Act as L2/L3 escalation point for incidents, service requests, and change requests within SLA Manage ticket queues, prioritize critical/period-end issues, and ensure root-cause resolution (not just workarounds) Support month-end/quarter-end/year-end close cycles, monitoring reconciliation completion status and driving exception resolution with business users Own change management for configuration updates, enhancements, and minor CRs, including impact assessment and testing Coordinate quarterly Oracle patches/updates — assess impact, test in non-prod, and manage regression testing Governance & Stakeholder Management Present service performance, open risks, and improvement roadmap in governance calls (weekly/monthly) Maintain SOX-compliant documentation: configuration records, SOPs, RACI, and audit evidence for reconciliation controls Mentor junior team members/analysts on ARCS configuration and support processes Liaise directly with client Controllership, R2R, and IT teams as a trusted advisor Required Qualifications Bachelor's degree in Finance, Accounting, or Information Systems (CA/CPA/MBA a plus) 6–10 years in finance systems, with 4+ years hands-on Oracle ARCS implementation and support experience Proven experience delivering under a Managed Services / Shared Services model with SLA accountability Strong grasp of GL accounting, balance sheet reconciliation, and close processes Hands-on expertise in Oracle EPM Cloud suite (ARCS; exposure to FCCS/EPBCS/TRCS a plus) Proficient in Data Management/FDMEE, EPM Automate, and integration troubleshooting Working knowledge of SQL for data validation and issue diagnosis Experience supporting SOX/internal audit reconciliation controls Strong stakeholder management and client-facing communications skills Preferred Skills Oracle ARCS/EPM certification Experience leading ARCS implementations or migrations (not just support) Exposure to RPA or broader R2R/Finance Transformation initiatives Prior experience in a global delivery/GBS environment supporting multi-geography clients ITIL familiarity (incident/change/problem management)