QA Automation-Manager-Bangalore

Industry/Sector

Not Applicable

Specialism

Customer

Management Level

Manager

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a QA Automation-Manager, you will play a pivotal role in enhancing operational efficiency for our clients by analyzing their needs, implementing software solutions, and providing essential training and support. Within our Technology Consulting practice, you will leverage your skills to deliver impactful solutions that align with clients' strategic objectives. As a Manager, you will focus on building meaningful client connections and developing a deeper understanding of the business context. You will guide and mentor others, navigate complex situations, and grow your personal brand while deepening your technical skills.

In this role at PwC Acceleration Center India, you will be at the forefront of business application consulting, specializing in a wide range of software solutions. Your work will involve optimizing client operations through comprehensive analysis, implementation, and support. You will have the opportunity to collaborate with diverse teams, fostering a culture of continuous improvement and innovation. This position offers a dynamic environment where you can develop your professional skills and contribute to the success of our clients.

Responsibilities
Design, build, and maintain scalable test automation frameworks (UI, API, and/or backend) from the ground up 

• Define the overall test strategy — functional, integration, regression, performance, and security testing — for owned features 

• Apply Gen AI and prompt engineering techniques to accelerate test case generation, test data creation, and coverage analysis 

• Analyze test results, track quality metrics, and report on release readiness to product owners and delivery leads 

• Collaborate closely with developers, architects, product owners, and cross-functional teams to embed quality throughout the delivery cycle 

• Integrate automation suites deeply into CI/CD pipelines, enabling fast, reliable feedback loops. 

• Drive test data management and environment strategy for automated testing 

• Establish quality metrics/dashboards (coverage, defect leakage, automation ROI) and report on release readiness. 

• Drive root-cause analysis and preventive quality measures in partnership with development teams. 

• Lead performance and load-testing efforts using tools such as JMeter or k6 where required. 

• Mentor Associate-level automation engineers on framework design and coding best practices. 

• Coordinate with Product, Development, and DevOps teams to align QA strategy with release timelines. 

• Contribute to sprint planning, test estimation, and quality risk identification 
  
  What You Must Have
  
  - At least a Bachelor's degree in one of the following fields of study: Accounting, Computer and Information Science, Finance, Information CyberSecurity, Information Technology, Management Information Systems
  - At least 9 years of experience
  - Oral and written proficiency in English required
  
  What Sets You Apart
  
  Strong hands-on experience in test automation with proven framework design ownership 

• Strong programming skills in Python, Java, or JavaScript for scalable automation code 

• Experience integrating automated tests into CI/CD pipelines (Jenkins, GitHub Actions, AWS CodePipeline) 

• Hands-on experience in API testing using Postman, including REST endpoint validation and authentication flows 

• Working knowledge of CCaaS platform features including IVR, ACD, routing strategies, QM, and WFM 

• Experience with API, database, and backend testing including SQL/NoSQL validation 

• Exposure performance/load testing tools (JMeter, k6, Gatling) 

• Strong understanding of Agile delivery, quality gates, and release management 

•   Platforms & Technologies: 
  • Expertise with automation tools (Cyara, Playwright, PyTest, REST Assured, Cypress, Selenium or similar). 
  • Cloud-based test infrastructure (AWS Device Farm, BrowserStack, Selenium Grid on AWS). 
  • Security testing tools/concepts (OWASP ZAP, Burp Suite basics). 
  • Containerized test environments (Docker). 
  • Prior experience mentoring or informally leading a QA pod. 
•   Methodologies & Tools: 
  • Experience working in SAFE Agile / Agile / Scrum development environments 

Travel Requirements

Not Specified

Job Posting End Date