Salesforce AgentForce Specialist/Developer(5-6yrsmust)

Salesforce Agentforce Developer — Job Description(Experience: 5-7yrs) Contract -Remote A Salesforce Agentforce Developer is responsible for designing, building, and optimizing AI‑powered solutions in Salesforce using Agentforce, Co‑Pilot, and related technologies, while ensuring scalability, quality, and customer experience. Key Responsibilities Agentforce Implementation: Design, configure, and deploy Agentforce agents in Salesforce for customer‑facing and internal service scenarios. Create agent instructions, topics, and actions using Agentforce Studio and prompt‑engineering best practices. Integration with Data Cloud: Connect Agentforce with Salesforce Data Cloud to enable context‑aware AI responses using unified customer and case data . Apex & Flow Development: Build Apex classes, triggers, and Flows to support agent actions, data cloud events, and system‑to‑system integration Prompt Engineering: Develop and optimize Einstein Prompt Builder templates for use cases like case summarization, recommended actions, anomaly detection, and knowledge retrieval. AI Model Integration: Integrate Einstein AI models, approved third‑party LLMs via Model Builder, and RAG frameworks; evaluate and tune AI responses for accuracy and compliance. Collaboration: Work with cross‑functional teams, clients, and stakeholders to translate business requirements into technical solutions . Troubleshooting & Optimization: Resolve Salesforce and Agentforce technical issues, monitor AI performance, and recommend improvements. Documentation & Best Practices: Maintain technical documentation, adhere to Salesforce coding standards, and ensure scalability. Mentorship: Train and mentor junior developers on Salesforce and Agentforce best practices. Required Skills & Qualifications Experience: 5+ years in Salesforce development ; 5+ years Salesforce + 2+ years AI/Data Cloud for advanced roles. Technical Skills: Salesforce APEX, Lightning Web Components (LWC), declarative tools (Flows, Forms, Workflows) Agentforce Studio, Prompt Builder, Model Builder Data Cloud configuration (streams, DMOs, identity resolution) API integrations and third‑party service connections Certifications: Active Salesforce Platform Developer I (PD1) or higher; Service Cloud certification preferred. Soft Skills: Strong problem‑solving, communication, collaboration, and Agile methodology experience Preferred Qualifications Additional Salesforce certifications (Service Cloud, Data Cloud) Experience integrating AI models and generative AI into Salesforce Proven track record in delivering high‑quality, scalable solutions under tight deadlines