SAP S/4 Basis Engineer

SAP S/4 Basis Engineer

We are looking for a motivated and detail-oriented SAP Basis & System Management Engineer to support the maintenance, stability, and continuous improvement of our SAP S/4HANA landscape, hosted on Rise with SAP. The ideal candidate brings solid technical expertise in SAP Basis administration, takes ownership of their work, operates with a service management mindset, and is comfortable leveraging modern AI-powered tools to work more effectively. This role collaborates closely with the CORE SAP S/4HANA Program and global IT Operations teams.

Your Tasks and Responsibilities:

Core Basis Operations:Manage and administer SAP S/4HANA Basis components, including system monitoring, performance tuning, job scheduling, output management, and troubleshooting within the Rise with SAP operating model.Monitor and support system performance and availability, proactively identifying and addressing issues to ensure a stable and reliable SAP environment in alignment with Rise with SAP service standards.Ensure SAP system configurations and operations adhere to internal security policies, compliance requirements, and audit standards, supporting a secure and controlled SAP environment.

Lifecycle Management: Support the planning and execution of system upgrades, refreshes, patches, migration activities, and system copies while adhering to best practices and minimizing downtime.

Service Management:Take ownership of SAP Basis-related incidents and service requests — actively investigating, troubleshooting, and resolving issues in alignment with ITIL-based service management practices, ensuring timely resolution and adherence to SLA commitmentsSupport root cause analysis and problem management for recurring or complex technical issues, contributing to permanent resolution and knowledge documentation

.Improvement & Innovation:Support the continuous improvement of system maintenance and management concepts for SAP S/4HANA.Support the definition and implementation of system archiving processes to optimize system performance and storage utilization, including OpenText Archiving & Document Management.

Collaboration & Enablement:Collaborate closely with the CORE SAP S/4HANA Program and IT Operations teams to ensure system management aligns with project requirements and release & deployment timelines.Collaborate with external IT Operations suppliers and SAP within the Rise with SAP framework.Maintain accurate technical documentation, runbooks, and SOPs to support knowledge sharing and operational continuity within the team

.Continuous Learning: Stay current on SAP Basis best practices and SAP's embedded AI capabilities, and leverage AI-powered tools (e.g., ChatGPT, Claude, Copilot) to enhance delivery quality and efficiency.

Who You Are:

Education & ExperienceBachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.4+ years of experience in SAP Basis administration and system management, with a focus on S/4HANA. Relevant certifications and experience in a regulated (GxP) environment are a plus

Technical SkillsSolid knowledge of SAP system architecture and administration.Experience with SAP Solution Manager, CloudALM, Redwood RunMyJobs, or similar tools.Experience with DevOps and Agile methodologies is a plus.Comfortable using AI-powered tools (ChatGPT, Claude, Copilot, or similar) as part of your daily workflow.

Mindset & BehaviorTakes ownership of assigned tasks and follows through to completion — you don't consider something done until it's verified and communicated.Eager to learn and continuously improve — you actively seek feedback, look for better ways of doing things, and grow your skills proactively.Service-oriented — you understand that your work impacts system stability and business operations, and you take that responsibility seriously.When faced with challenges, you ask the right questions, seek solutions, and escalate appropriately rather than letting issues sit.Approaches problems analytically and methodically — breaking down complex issues, identifying root causes, and driving resolution effectively.

Collaboration & CommunicationCommunicates clearly and proactively — keeping team members and stakeholders informed on task status, issues, and risks.Team-oriented and collaborative, comfortable working in international and cross-cultural environments.

LanguageFluent in English (required).

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