Meet the Team

Join the Cisco Crosswork Hierarchical Controller team and provide hands-on technical leadership for a product that helps service providers understand, automate, and control complex IP and optical networks. Guide capabilities from architecture and implementation through production, translating operator needs into secure, scalable, and reliable software.

We are looking for an experienced Technical Lead to drive the design, architecture, and development of Network Management System (NMS) solutions for telecom networks. The ideal candidate will have strong hands-on expertise in Python-based software development, cloud-native technologies, container orchestration, and modern software engineering practices, along with the ability to lead a team of developers and drive end-to-end technical delivery.

Your Impact

You will be responsible for translating network management requirements into scalable, reliable, and maintainable software solutions while ensuring adherence to architectural standards, coding best practices, and delivery commitments.

• Define architecture, technical strategy, and multi-release roadmaps; translate product and operational needs into clear designs and implementation plans.
• Design and evolve workflows for service provider network observability and management.
• Improve scalability and performance across services and through concurrency, query optimization, batching and streaming, memory and network efficiency, and rendering improvements.
• Strengthen security, privacy, and resilience throughout the software development lifecycle.
• Influence the team's adoption of AI-assisted engineering practices and agentic workflows, while advancing AI-enabled product capabilities.
• Strengthen engineering excellence through code reviews, automated testing, quality metrics, and improvements to CI/CD and release practices across the application suite.

Minimum Qualifications:

• Bachelors + 8 years of related experience, or Masters + 6 years of related experience, or PhD + 3 years of related experience.
• Experience designing and developing Network Management Systems or telecom network management applications.
• Strong hands-on experience in writing concurrent Python code for complex applications

Preferred Qualifications:

• Proven technical leadership of complex initiatives from architecture through production, including planning, cross-team coordination, technical reviews, and mentoring.
• Strong full-stack and distributed-systems expertise, with depth in application scalability
• Experience with service-provider networking and technologies such as IP, MPLS, SR-TE, SRv6, IS-IS, BGP, Ethernet services, or optical transport.
• Experience with databases, messaging systems, and event-driven architectures.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Disclaimer

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

• be in direct response to an application you have submitted through the company career site
• begin with screening or an interview
• originate from a Cisco email address, and
• be conducted across email, phone, or WebEx

Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.

If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.