Voice Network Engineer
Hyderabad · Mid Level
Applicants who checked fit first are 3.1× more likely to hear back
Your score for this role already exists
ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.
Always free · no credit card · 1 tap with Google
What we know about this role
LOW
Our tracked job listings for jadeglobal show limited recent activity.
First 72 hours
Window passed - posted 305d agoEarly applicants get seen before the pile builds.
Not a repost
The first time we've seen this listing - it hasn't been closed and reopened.
Skills required
3 listedYou almost certainly match several of these already. Unlock your skill map to see the matches, the gaps, and what to fix first.
Job description
Detailed Job description:
Primary Function of Position:
This position has responsibility for the deployment, support and upgrade of production Zoom Phone, Zoom Meeting, NICE infrastructure supporting worldwide locations. Test and evaluate voice and video systems for optimum performance in support of ongoing and future business needs. Manage global telecom ISP for SIP trunk and voice circuits. In addition, this position will review, plan, and evaluate voice systems and work closely with network engineering team on design, configuration, and troubleshooting. Zoom Phone and NICE contact center focus is a must.
Roles and Responsibilities
This position has responsibility and authority for:
• Implementing and supporting enterprise class voice networks to support Zoom Phone, NICE CxOne contact center, SFDC voice, and AudioCodes.
• Deploy voice infrastructures in new and existing offices worldwide.
• Proactive management, monitoring, troubleshooting, and technical analysis of the global voice infrastructure.
• Help with the development and implementation of voice, video, and collaboration technology roadmaps globally.
• Perform troubleshooting to isolate and diagnose voice and video problems.
• Design, configure and script NICE CxOne contact center software.
• Help in Call routing, configuration, scripting
• Assist in the development of voice and video network operations processes, procedures, and documentation.
• Manage worldwide telecom vendors to obtain the best voice service
• Competency Requirements
• Competency is based on education, training, skills, and experience. To adequately perform the responsibilities of this position the individual must:
• Hands on experience with Zoom Phone, NICE CxOne contact center, and SBC
• NICE ICM Enterprise development and deployment experience, including scripting, configuration, and call routing.
• Experience with Zoom / Poly / Neat Room video conference and integration to Zoom
• Hands on experience with Cisco Cube and Voice Gateways and Zoom Phone
• Minimum of 3+ year hands on experience in Cisco and Zoom voice and basic network engineering is required.
• Strong ability to identify, determine and document customer requirements.
• Solid written and verbal communication proficiencies, quick learning abilities and self-motivated team player.
• Required Skills and Experience:
• BS in Computer Science or another similar technical field
• Minimum of 3+ year of hands-on experience in Voice and Collaboration engineering
• Zoom Phone, Cisco Voice, NICE Contact Center
• Video conferencing with multi-vendor platform (Zoom, Poly, Cisco)
• Collaboration with Zoom Meeting and Phone
• Good communication and documentation skills
Notes:
• Should have strong communication skills
• Experience working with large teams
• NICE CxOne contact center experience is main preference
• Experience with SFDC
• Implementation experience is needed
• Support and implementation experience
Tools to land this role
PremiumYour match score, skill map and tracker stay free.
Ground Reality
PremiumSpot the dealbreakers in this 430-word post before you apply
Skip jobs with hidden dealbreakers. See what they actually need, what's easy to miss, and how they describe the team.
Ground Reality on every job, plus Insider Path, practice interviews and resume tailoring.
Insider Path
PremiumFind someone who can refer you here
We help you find people there who worked or studied where you did, and draft your first message and follow-up.
Free · no signup
Get tomorrow's jobs before you have to search
Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.
No spam. Just jobs and resources.
Why people use ASAI
Someone shared one job with you. ASAI keeps finding the rest.
Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.
More Security Engineer roles in Hyderabad
See all
Keep browsing