Lead Quality Assurance
New Delhi · Senior
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Job description
Job Title : Lead Quality Assurance (ERP / SaaS / CRM Product)
Job Summary
We are seeking a results-driven and process-oriented Quality Assurance engineer to lead QA efforts for our enterprise-grade ERP / SaaS / CRM platform built on ASP.NET Core. The ideal candidate will be responsible for designing and implementing a robust QA strategy, managing QA teams, ensuring delivery of high-quality product releases, and establishing scalable testing processes across
backend, frontend, databases, and infrastructure layers.
Key Responsibilities
● Define and execute the end-to-end Quality Assurance strategy for our ERP/SaaS/CRM product suite.
● Lead and mentor the QA team, ensuring efficient manual and automated testing across modules.
● Collaborate with Product, Development, DevOps, Support, and sales teams to ensure bug-free, reliable, and scalable releases.
● Oversee test planning, execution, regression testing, and User Acceptance Testing (UAT) cycles.
● Manage cross-database testing across PostgreSQL and MSSQL to validate data accuracy, integrity, and performance.
● Drive the CI/CD testing pipeline integration within Docker and Kubernetes environments.
● Ensure thorough validation of business workflows, role-based access, and multi-tenant configurations.
● Create and maintain QA documentation, test cases, and quality metrics dashboards.
● Lead efforts in root cause analysis (RCA), and implement corrective/preventive actions (CAPA).
● Ensure compliance with data security, performance, and SaaS availability standards.
● Adhere to quality standards, data security, and governance protocols across test cycles.
Qualifications
● Bachelor’s/Master’s degree in Computer Science, Engineering, or equivalent technical discipline.
● Strong knowledge of QA methodologies, SDLC, and agile testing practices.
● Preferred certifications:
○ Agile Scrum Master / PMP (optional)
○ ISO 9001 / ISO 27001 (preferred in product/ERP/SaaS setups) (Optional)
○ Certifications such as ISTQB, Six Sigma (Green Belt/Black Belt) (Optional)
Experience Required
● Minimum 4 - 5+ years of experience in Software QA, with 2+ years in a leadership role.
● Proven experience in ERP, SaaS, CRM, or enterprise product testing.
● Deep understanding of ASP.NET Core-based architecture (frontend and backend).
● Strong experience with:
○ Database validation (PostgreSQL, MSSQL)
○ Test automation tools (e.g., Selenium, NUnit, Postman)
○ CI/CD tools and container environments (Docker, Kubernetes)
● Familiarity with QA tools such as Azure DevOps, JIRA, TestRail, or similar.
● Excellent communication, documentation, and cross-team collaboration skills.
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