Job description

Join the Team Modernizing Medicine

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

Consistently ranked as a Top Place to Work
2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

Role Title: Senior RCM AI & Automation Systems Analyst

Location: Hyderabad

Department: Business Systems & Process Improvement

Reports To: Manager, Business Systems & Process Improvement

About ModMed

At ModMed, we are on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build increases medical-practice success and improves patient outcomes.

We live our core values every day: Create customer delight. Save time. Innovate boldly, then make things happen. Align passion with purpose. Think big. Have fun. Do good. If you are ready to bring your passion to a collaborative, high-impact environment, we’d love to have you on our team.

Position Summary

As a Senior RCM AI & Automation Systems Analyst, you will sit at the intersection of business needs and cutting-edge technology. You will solve complex business challenges by architecting and delivering intelligent, scalable Revenue Cycle Management (RCM) and AI-driven automation solutions. Acting as a tech lead and solution architect, you will collaborate across global teams to design end-to-end workflows, drive Agile development cycles, oversee quality assurance, and champion scalable CI/CD pipelines.

What You’ll Do (Responsibilities)

Innovate & Architect Solutions: Partner with business stakeholders to analyze RCM challenges, design comprehensive end-to-end solutions, and craft detailed technical workflow diagrams that optimize scale, system reliability, and business impact.
Drive Agile Delivery: Translate complex requirements into Agile Epics and User Stories. Lead sprint refinement, track capacity/velocity, and guide cross-functional dev teams through the software development lifecycle.
Demonstrate Tangible ROI: Produce ROI metrics and automation demand analysis by measuring time savings against development effort to validate solution impact.
Manage Code & CI/CD Pipelines: Oversee GitHub code repositories, sandboxes, and CI/CD processes to ensure seamless, reliable project deployments.
Quality Assurance & Support: Build robust test plans, manage quality testing cycles, resolve system bugs, and oversee the execution and effectiveness of production support processes.
Mentor & Empower: Mentoring Business Analysts and onboarding developers by sharing subject matter expertise on internal systems, existing solutions, and development protocols.

What You’ll Need (Qualifications)

Minimum Requirements:

Education: Bachelor’s degree in Computer Science or a related technical field.
RCM & Requirements Experience: 2+ years of hands-on experience gathering business requirements, creating epics/user stories, and building functional workflow diagrams tailored to RCM processes.
Testing & Production Support: 2+ years of experience overseeing QA/production support, plus 1+ year executing testing plans and bug resolution workflows.
Technical Skills: Proficiency with UiPath (Orchestrator, Dispatcher, Performer) along with VB.NET and C# coding best practices.

Preferred Qualifications:

Experience working within AI-driven development environments or leveraging AI frameworks.
Deep functional understanding of LLMs and AI infrastructure applications in a business context.
Proven experience leading GitHub CI/CD pipeline processes and complex solution test strategy execution.

Key Competencies

Accountability & Agility: Takes full ownership of outcomes while adapting flexibly to shifting challenges and tech landscapes.
Business Savvy: Applies healthcare/RCM industry knowledge to design solutions that directly impact company goals.
Problem-Solving & Grit: Meticulous attention to detail, proactive risk mitigation skills, and a "do whatever it takes" attitude to deliver quality results.

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
Allowances: Annual wellness allowance to support your well-being and productivity,
Earned, casual, and sick leaves to maintain a healthy work-life balance,
Bereavement leave for difficult times and extended medical leave options,
Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

ModMed Technologies India Private Limited follows a strict, merit-based and transparent recruitment process conducted only through official and authorized channels.

We do not:

Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process;
Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or
Conduct hiring via informal messaging apps or personal email IDs.

All official communication is made only through verified channels, our website, and recognised recruitment platforms.

We strongly advise candidates not to share personal/financial information or make any payments in response to suspicious communications. Any such instances may be reported to us at [email protected] .

ModMed Technologies India Private Limited will not be responsible for any loss arising from fraudulent or unauthorised communications.

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