Guidewire BC Developer
Hyderabad · Senior
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LOW
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First 72 hours
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Job description
Key Responsibilities
- Provide Level 3 production support for Guidewire BillingCenter, including incident resolution, defect remediation, and P0/P1 escalations.
- Perform root cause analysis and implement sustainable corrective and preventive solutions.
- Support monitoring, alerting, dashboards, and observability capabilities using tools such as Splunk, Grafana, and New Relic.
- Drive operational improvements through automation, resiliency enhancements, and performance optimization.
- Partner with development, infrastructure, and business teams to support stable and secure production operations.
- Participate in audit, compliance, and remediation activities.
Preferred Qualifications
- 4+ years of Guidewire BillingCenter development and production support experience.
- Experience with Guidewire Cloud and cloud deployment concepts.
- Strong understanding of Java development, API integrations, and event-driven architectures.
- Experience with Kafka, IBM Integration Bus (IIB) Message Broker, microservices, and CI/CD pipelines.
- Working knowledge of Docker, Kubernetes, GitHub, and deployment automation tools.
- Experience supporting production environments using DevOps, SRE, and Agile methodologies.
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