Job Title: L1+ Firewall & Networking Engineer Location: Mumbai Job Type: Full-time (24x7x365) shift Department: IT/Network Security Job Overview: We are looking for a dedicated and technically skilled L1+ Firewall & Networking Engineer to join our team. The ideal candidate will have a foundational understanding of networking concepts and firewall technologies. As an L1+ resource, you will support and maintain network security infrastructures, assist in troubleshooting network issues, and provide proactive monitoring of security devices such as firewalls, routers, and switches. # Key Responsibilities: Firewall Management & Monitoring: - Assist in the configuration, installation, and maintenance of firewall devices (e.g., Cisco ASA, Palo Alto, Fortigate). - Monitor firewall logs and alerts, identifying and escalating issues. - Apply basic rule sets and policies based on network requirements and security best practices. - Assist with VPN setup and maintenance (site-to-site and client-to-site). Network Support: - Provide basic support and troubleshooting for network issues, including routing, switching, and connectivity. - Assist in configuration and maintenance of networking hardware, such as routers, SDWAN, switches, and load balancers. - Perform basic network monitoring using tools like SolarWinds, PRTG, or similar. - Handle troubleshooting of network performance and connectivity issues, of MPLS, ILL, RF Links Security Incident Response: - Monitor and respond to security alerts generated by firewalls, IDS/IPS, and other security devices. - Assist in incident management, ensuring timely resolution of network security issues. - Perform vulnerability assessments and provide reports for patching and remediation. Documentation & Reporting: - Maintain up-to-date documentation on network security policies, procedures, and configurations. - Assist in generating network security reports and audit logs as required by compliance standards. - Document troubleshooting steps and resolutions for knowledge sharing. Collaboration & Escalation: - Collaborate with senior team members to address complex issues and provide insights on improving network security. - Escalate critical issues to senior network engineers or security experts as needed. - Work closely with other IT teams (e.g., Systems Admins, Security Analysts) to ensure seamless operations. Requirements Education: - Bachelor’s degree in Computer Science, Information Technology, or related field (preferred). - Networking and security certifications such as CompTIA Network+, Cisco CCNA, or similar (preferred). Experience: - Minimum of 1-2/3 years of hands-on experience in network support, firewall administration, or network security. - Exposure to working with network monitoring and security tools. Technical Skills: - Detail understanding of networking protocols (TCP/IP, DNS, DHCP, etc.). - Familiarity with firewall technologies (e.g., Cisco ASA, Palo Alto, Fortigate, Check Point). - Experience with VPN technologies and configuration (e.g., SSL, IPSec). - Understanding of routing and switching protocols (e.g., OSPF, BGP, VLANs). - Knowledge of network security concepts and practices (IDS/IPS/WAF, SIEM, etc.). - Read to work in 24/7 shifts Onsite Soft Skills: - Strong troubleshooting and analytical skills. - Good communication skills (verbal and written). - Ability to work in a fast-paced environment and prioritize tasks. - Detail-oriented and proactive in identifying issues and improvements. Benefits PF Gratuity Mediclaim