Executive - Quality

Job Summary

The Quality Engineer is responsible for ensuring that adhesive products meet customer requirements, industry standards, and internal quality objectives. The role involves quality planning, product testing, process control, root cause analysis, corrective actions, supplier quality management, and continuous improvement activities to achieve zero-defect production and customer satisfaction.

Key Responsibilities

Product Quality Assurance

• Develop and maintain quality control plans for adhesive products.
• Verify raw materials, in-process products, and finished goods against specifications.
• Monitor product performance characteristics such as:
• Viscosity
• Solid content
• Adhesion strength
• Peel strength
• Shear strength
• Tack properties
• Curing performance
• Review Certificates of Analysis (COA) and quality documentation.

Process Quality Control

• Monitor manufacturing processes to ensure compliance with standard operating procedures.
• Analyze process capability and implement statistical process control (SPC).
• Identify quality risks and initiate corrective and preventive actions (CAPA).
• Support new product and process validation activities.

Customer Quality Management

• Investigate customer complaints and quality issues.
• Perform root cause analysis using tools such as:
• 8D
• 5 Why
• Fishbone Diagram
• FMEA
• Implement corrective actions and verify effectiveness.
• Interface with customers during audits and technical discussions.

Supplier Quality Management

• Evaluate and monitor supplier quality performance.
• Conduct supplier audits and qualification assessments.
• Address incoming raw material quality issues and coordinate corrective actions with suppliers.

Testing and Laboratory Activities

• Ensure laboratory testing is conducted according to approved methods.
• Maintain calibration and validation of testing equipment.
• Analyze test data and prepare quality reports.

Quality Systems & Compliance

• Support and maintain ISO 9001, IATF 16949, or other applicable quality systems.
• Participate in internal and external audits.
• Ensure compliance with customer specifications, safety standards, and regulatory requirements.

Continuous Improvement

• Lead quality improvement projects.
• Reduce defects, customer complaints, scrap, and rework.
• Utilize Lean Manufacturing and Six Sigma tools to improve process performance.

Required Qualifications

• Bachelor's Degree in Chemical Engineering, Polymer Engineering, Materials Science or related field.
• 3–8 years of experience in quality engineering within adhesives, chemicals, coatings, sealants, tapes, or related manufacturing industries.
• Knowledge of adhesive manufacturing processes and quality testing methods.

Technical Skills

• Quality Management Systems (ISO 9001, IATF 16949 preferred)
• Root Cause Analysis (8D, 5 Why)
• CAPA Management
• Adhesive testing methods and laboratory equipment
• Microsoft Excel, Minitab, and quality reporting tools

Soft Skills

• Strong analytical and problem-solving abilities
• Effective communication and reporting skills
• Teamwork and cross-functional collaboration
• Attention to detail
• Customer-focused approach