DevOps Manager
Bengaluru · Staff/Principal
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Job description
About Tarento
Key Responsibilities
- Lead DevOps and platform engineering practices across development, infrastructure and technology teams.
- Own and optimize CI/CD pipelines, source-code platforms and deployment processes using GitLab, Jenkins, GitHub Actions and/or Azure DevOps.
- Drive Infrastructure as Code (IaC), configuration management and automation using Terraform, Ansible and scripting.
- Manage and support containerized environments using Docker and Kubernetes.
- Improve deployment reliability, platform availability, scalability and operational efficiency.
- Manage and optimize cloud environments across AWS, Microsoft Azure and GCP.
- Ensure high availability, performance, capacity, resilience and security of critical platforms and infrastructure.
- Drive cloud cost optimization, capacity planning, lifecycle management and FinOps practices.
- Oversee infrastructure, networking, servers, storage, virtualization and related technology platforms.
- Establish strong monitoring, alerting, observability and proactive maintenance practices.
- Lead response to critical incidents, conduct root-cause analysis (RCA) and drive corrective and preventive actions.
- Define and track operational KPIs including availability, uptime, MTTR, change success and recurring incidents.
- Develop operational dashboards, runbooks and technology documentation.
- Embed security, access controls, vulnerability management and least-privilege principles into DevOps and infrastructure practices.
- Support ISO 27001, ISMS, audit and compliance requirements.
- Govern technology changes, access reviews, backup/recovery and operational resilience.
- Establish standards and controls for cloud, infrastructure and platform environments.
- Drive structured Incident, Problem, Change and Request Management in collaboration with technology teams.
- Establish service-level expectations, operational KPIs and continuous improvement initiatives.
- Identify opportunities for automation, AIOps and intelligent monitoring to reduce operational effort and improve MTTR.
- Ensure a strong internal customer and stakeholder experience.
- Lead, mentor and develop a team of DevOps, cloud/infrastructure and technology operations professionals.
- Coordinate cross-functional teams during incidents, technology changes, upgrades and transformation initiatives.
- Manage technology vendors, MSPs and cloud/technology partners, including SLAs, performance and service quality.
- Support technology budgeting, forecasting and cost optimization.
Key Skills & Experience
- 10+ years of experience in DevOps, Cloud, Infrastructure, Platform Engineering or IT Operations, with significant leadership experience.
- Strong experience with AWS / Azure / GCP, cloud operations and infrastructure management.
- Hands-on understanding of CI/CD, GitLab, Jenkins, GitHub Actions, Azure DevOps, Terraform, Ansible, Docker and Kubernetes.
- Strong knowledge of Linux/Windows infrastructure, networking, monitoring, observability and automation.
- Experience managing production environments, major incidents, RCA, change management and service reliability.
- Good understanding of cybersecurity, IAM, vulnerability management, backup/DR and ISO 27001/IT governance.
- Experience managing teams, vendors, budgets and senior stakeholders.
- Strong problem-solving, communication and stakeholder-management skills.
- ITIL, cloud, Kubernetes, Terraform, security or DevOps certifications would be an advantage.
What Success Looks Like
- Highly reliable and secure cloud and technology platforms
- Improved deployment velocity and change success rate
- Reduced incidents, MTTR and recurring operational issues
- Increased automation and operational efficiency
- Optimized cloud and infrastructure costs
- Strong security, compliance and operational governance
- High-quality service delivery to internal and external stakeholders
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