Junior IT Administrator

Role Summary

As a Junior IT Administrator you’ll help keep every laptop, cloud workload and SaaS tool running safely and smoothly. You’ll provision and secure devices, build and harden on-premises & cloud infrastructure, enforce access policies across apps like GitHub and Microsoft 365, and be the first line of support for ~20 plus engineers and business users. You’ll do all of this under the guidance of a seasoned IT Ops & Security lead who will mentor you on best-practice processes (ITIL/ DevSecOps) and modern zero-trust principles.

Roles & Responsibility

Endpoint & Asset Management

• Image, deploy, and decommission Windows/macOS/Linux laptops
• Maintain MDM policies (Intune)
• Track assets with CMDB/asset-tagging tools

Infrastructure & Cloud

• Stand-up and patch VMware hosts, Windows/Linux VMs, network appliances
• Create and monitor Azure resources (future AWS)
• Automate regular backups and DR tests

Identity & Access

• Provision SSO accounts via Azure AD/Okta
• Review and remediate excessive privileges (least-privilege, RBAC)
• Rotate and vault secrets via HashiCorp Vault/Bitwarden

Security Operations

• Respond to Tier 1 alerts from systems and security tools
• Run monthly patch & vulnerability scans, document findings
• Support phishing-simulation and security-awareness programs

Tooling & Dev Enablement

• Administer GitHub Enterprise repos, enforcing branch protection & CODEOWNERS
• Manage Jira/Confluence spaces, CI/CD runners, artifact registries

IT Service Desk

• Resolve hardware/software tickets
• Maintain knowledge-based articles and onboarding playbooks

Minimum Qualification

• Education: BCA/ bachelor’s in computer science, Information Technology, or related discipline (final-semester students with relevant internships welcome).
• Experience: 0-2 years in a helpdesk, sysadmin, or DevOps internship/role.
• Technical Foundations: Basic Windows/Linux CLI skills and networking fundamentals (TCP/IP, VLANs, DNS).
• Familiarity with at least one public cloud (AWS, Azure, or GCP).
• Understanding of authentication (OAuth, SAML, MFA) and source-control (Git).

Good To Have

• Certifications: CompTIA A+, Network+, Security+; Microsoft AZ-900 (or AWS)
• Experience with infrastructure-as-code (Terraform, CloudFormation) or scripting (PowerShell, Bash, Python).
• Exposure/ understanding of security frameworks (CIS Benchmarks, ISO 27001) or ticketing tools (Jira Service Management, Fresh service).
• Knowledge of containerization (Docker/Kubernetes) basics.