JOB DESCRIPTION
Director of Engineering
| Position | Director of Engineering | Department | Engineering |
| Reporting To | CTO | Experience | 15+ Years |
| Location | Ahmedabad, India | Employment Type | Full-Time |
1. Role Summary
The Director of Engineering will lead the engineering organization with overall accountability for engineering delivery, quality, reliability, technology evolution, operational efficiency, and leadership development.
The role will translate Product and Business priorities into predictable engineering execution and ensure that Development, QA, DevOps/SRE, Architecture, Security, and Technical Delivery operate as a coordinated and accountable engineering organization.
The Director of Engineering will establish a culture where teams deliver fast without compromising quality, build quality into the system, innovate responsibly, continuously improve engineering productivity, and operate independently with clear ownership.
2. Goal
Deliver fast without compromise, build quality into the system, innovate responsibly, and grow teams that operate independently.
3. Key Responsibilities
3.1 Engineering Delivery & Predictability
- Own engineering delivery across multiple product and technology teams.
- Translate Product and Business priorities into executable engineering plans and roadmaps.
- Establish monthly, quarterly, and annual engineering planning processes.
- Ensure engineering commitments are aligned with team capacity and business priorities.
- Drive effective sprint planning, capacity management, dependency tracking, and release planning.
- Monitor committed versus delivered scope and proactively address delivery risks.
- Identify and remove cross-functional bottlenecks involving Product, Architecture, QA, DevOps, Security, Support, and Implementation.
- Drive reduction in engineering cycle time and improve flow from development to production.
- Ensure cross-team dependencies do not become a cause of release delays.
- Establish engineering delivery dashboards and review mechanisms.
Expected Outcomes
- ≥90% planned commitment delivered per month.
- ≤10% variance between committed and delivered scope.
- ≥20% reduction in engineering lead time QoQ.
- Zero release delays caused by unmanaged engineering dependencies.
3.2 Quality & Reliability
- Establish quality as an engineering responsibility, not solely a QA responsibility.
- Partner with QA leadership to establish quality gates throughout the SDLC.
- Drive prevention of critical production defects through engineering practices, automation, code reviews, testing, and observability.
- Ensure P0/P1 production issues receive appropriate engineering ownership.
- Establish strong RCA and corrective/preventive action (CAPA) mechanisms.
- Drive shared ownership for production reliability across Engineering, QA, and DevOps/SRE.
- Ensure critical business flows have adequate automated regression coverage.
- Establish release-readiness and engineering sign-off processes.
- Monitor production SLA adherence and engineering contribution to support resolution.
- Drive elimination of recurring production issues.
Expected Outcomes
- Zero P0/P1 production bugs attributable to engineering quality gaps.
- Zero avoidable production outages.
- ≥95% automated regression coverage for critical flows.
- 100% production SLA compliance.
3.3 Architecture, Scalability & Technical Debt
- Provide strategic direction for the evolution of engineering architecture.
- Establish and govern an Architecture Review Board / Architecture Governance process.
- Ensure critical architectural decisions are reviewed, documented, and communicated.
- Evaluate architectural changes for scalability, maintainability, security, performance, reliability, and operational impact.
- Establish systematic identification, prioritization, and remediation of technical debt.
- Ensure technical debt is incorporated into regular engineering planning and execution.
- Drive performance engineering and scalability planning for critical systems.
- Ensure observability and resilience are embedded into system architecture.
- Promote appropriate modern engineering patterns, including:
- Event-driven architecture
- Distributed systems
- API-first architecture
- Cloud-native architecture
- Kubernetes and containerization
- Infrastructure as Code
- Observability
- Resilience engineering
- Evaluate emerging technologies based on measurable engineering and business value.
Expected Outcomes
- 100% of critical architectural changes reviewed and documented.
- Continuous reduction of critical technical debt.
- No scalability-related incidents during planned peak loads.
- Measurable adoption of modern engineering practices across core platforms.
3.4 DevOps, SRE, Automation & Engineering Efficiency
- Partner with DevOps/SRE leadership to improve engineering productivity and platform reliability.
- Enable self-service capabilities for Development and QA teams.
- Eliminate unnecessary operational dependencies and manual engineering activities.
- Drive CI/CD maturity across engineering teams.
- Promote automated build, test, deployment, rollback, monitoring, and environment provisioning.
- Ensure timely adoption and deployment of new engineering tools and technologies.
- Establish and mature SRE practices, including:
- SLI/SLO definition
- Error budgets
- Availability monitoring
- Incident management
- Capacity planning
- Performance monitoring
- Drive infrastructure and cloud cost optimization.
- Ensure engineering decisions consider total cost of ownership.
Expected Outcomes
- DevOps requests from Engineering/QA supported within defined response targets.
- Zero deployment delays caused by tooling gaps.
- ≥15% infrastructure cost optimization YoY, where technically and commercially feasible.
- SLOs defined for 100% of critical services.
3.5 AI Engineering & Innovation
- Establish responsible adoption of AI-assisted software engineering across Development, QA, DevOps, Security, and Documentation.
- Identify repetitive engineering activities suitable for AI automation.
- Establish standards for AI-assisted coding, testing, code review, documentation, and engineering productivity.
- Measure AI adoption through measurable productivity and quality improvements.
- Ensure AI-generated code and engineering artifacts comply with security, privacy, quality, and architecture standards.
- Evaluate emerging technologies through controlled PoCs before organization-wide adoption.
- Encourage engineering teams to continuously identify opportunities for automation and innovation.
Expected Outcomes
- Measurable engineering productivity improvement through AI.
- Increased automation of repetitive engineering activities.
- Responsible adoption of AI across relevant engineering functions.
- No material security or quality degradation due to AI adoption.
3.6 People Leadership & Organization Development
- Build a strong engineering leadership structure across Engineering, QA, DevOps/SRE, Architecture, and Technical Delivery.
- Coach and mentor Engineering Managers, Technical Leads, Architects, and senior engineering leaders.
- Establish clear accountability and decision-making authority across teams.
- Build teams capable of operating independently with minimal management escalation.
- Identify future engineering leaders and establish succession plans.
- Define competency frameworks and career-development paths.
- Drive continuous technical and leadership development.
- Establish communities of practice and knowledge-sharing mechanisms.
- Ensure engineering organization structure and capabilities scale with product and business growth.
- Build a culture of ownership, accountability, transparency, collaboration, and continuous improvement.
Expected Outcomes
- ≥80% of leadership positions filled through internal talent development, where feasible.
- Teams operate independently with minimal avoidable escalation.
- At least two strategically relevant new capabilities developed/adopted per team annually.
- Engineering attrition maintained below 20%.
3.7 Governance, Compliance & Risk Management
- Establish engineering governance across Development, QA, DevOps, Architecture, Security, and Technical Delivery.
- Define and maintain clear RACI across Product, Engineering, QA, DevOps, Security, and Operations.
- Establish weekly engineering health reviews and monthly engineering performance reviews.
- Ensure engineering KPIs and OKRs are transparent and measurable.
- Establish engineering risk identification, tracking, and mitigation mechanisms.
- Ensure compliance with applicable technology, security, privacy, and healthcare regulations.
- Work closely with Security and Compliance teams on:
- HIPAA
- DPDP Act
- ISO standards
- Secure SDLC
- Data protection
- Access control
- Audit requirements
- Ensure critical engineering risks are visible to executive leadership.
Expected Outcomes
- 100% of engineering teams report agreed delivery, quality, and reliability metrics.
- Clear RACI with minimal execution ambiguity.
- Zero material compliance violations attributable to engineering governance gaps.
4. Cross-Functional Leadership
The Director of Engineering will work closely with the following stakeholders:
| Stakeholder | Primary Collaboration |
| CTO / CEO | Technology strategy, engineering performance, organizational capability and business alignment |
| Product Management | Product roadmap, prioritization, requirements and delivery commitments |
| Technical Heads / Engineering Managers | Engineering execution, capacity, quality and team performance |
| Architecture | Technology strategy, architecture governance and modernization |
| QA | Quality engineering, automation, release readiness and defect prevention |
| DevOps / SRE | Platform reliability, CI/CD, observability and engineering enablement |
| Security | Secure SDLC, application security, risk and compliance |
| Technical Delivery / PMO | Delivery governance, dependencies and customer commitments |
| Support / Implementation | Production issues, customer escalations and operational feedback |
| HR | Hiring, organization design, performance management and leadership development |
5. Leadership Expectations
The Director of Engineering is expected to:
- Own outcomes, not just activities.
- Build systems and processes that allow teams to operate independently.
- Make decisions using measurable engineering and business data.
- Balance speed, quality, reliability, security, and cost.
- Remove organizational bottlenecks rather than becoming another approval layer.
- Develop strong engineering leaders instead of becoming the escalation point for every decision.
- Establish accountability without unnecessary bureaucracy.
- Maintain strong technical credibility while operating at an executive level.
- Promote continuous improvement across the engineering organization.
- Build an engineering organization that scales with the business.
6. Required Experience
- 15+ years of software engineering experience with significant engineering leadership experience.
- Proven experience leading multiple engineering teams or engineering functions.
- Experience managing Engineering Managers, Technical Leads, Architects, or equivalent senior leaders.
- Strong experience in enterprise/product software engineering.
- Experience owning engineering delivery and technology roadmaps.
- Strong understanding of software architecture and distributed systems.
- Experience with cloud-native platforms and modern DevOps practices.
- Experience managing production-critical applications.
- Experience establishing engineering metrics, OKRs, KPIs, and governance.
- Strong experience with Agile/Scrum and iterative product development.
- Experience managing technical debt and modernization initiatives.
- Experience driving engineering automation and productivity improvements.
- Experience with hiring, organization design, succession planning, and leadership development.
7. Educational Qualification
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
- Equivalent professional experience may be considered.
8. Must-Have & Good-to-Have Capabilities
| # | Capability | Must Have | Good to Have |
| 1 | Engineering Leadership | 15+ years engineering experience; proven leadership of multiple engineering teams/functions | Experience leading 50+ engineers or multiple product engineering organizations |
| 2 | Delivery & Predictability | Roadmap execution, capacity planning, sprint/release management, dependency management and delivery governance | Large multi-product / multi-team portfolio management |
| 3 | People & Leadership Development | Develop Engineering Managers, Tech Leads and Architects; build self-sufficient teams | Succession planning and structured leadership development programs |
| 4 | Architecture & Scalability | Strong knowledge of scalable, distributed, event-driven and cloud-native architecture | Large-scale modernization, platform transformation or migration experience |
| 5 | Quality & Reliability | Quality engineering, automation, quality gates, CI/CD, observability, SLI/SLO and incident management | Organization-wide Quality Engineering / mature SRE transformation |
| 6 | Technical Debt & Performance | Drive technical-debt reduction, modernization, performance and scalability initiatives | Experience operating high-volume, mission-critical platforms |
| 7 | Engineering Governance & Metrics | Engineering OKRs/KPIs, delivery, quality, reliability and engineering-health metrics | DORA/SPACE, Engineering Councils or Architecture Boards |
| 8 | Security & Compliance | Secure SDLC, application security, data protection and compliance awareness | HIPAA, DPDP, ISO 27001, SOC 2, HL7/FHIR or healthcare experience |
| 9 | AI, Automation & Cloud | Strong automation mindset and understanding of modern cloud/DevOps practices | AI-assisted engineering, Kubernetes, platform engineering, GitOps and FinOps |
| 10 | Business & Executive Leadership | Align Engineering with Product/Business priorities; strong cross-functional and executive communication | Technology budget ownership, CXO/Board presentations and organization-wide transformation |