Job description

Role Overview

We are looking for a QA Engineer with 3–5 years of experience in Point-of-Sale testing, with strong hands-on exposure to Shopify POS or a comparable retail POS platform. The role will focus on functional, integration, regression, and end-to-end testing of POS applications and omnichannel retail workflows.

Key Responsibilities

Perform functional, integration, system, regression, smoke, sanity, and end-to-end testing of Shopify POS and retail POS applications.
Prepare test scenarios, test cases, test data, and execution evidence based on business requirements.
Validate product search, cart management, discounts, promotions, taxes, multiple payment methods, refunds, returns, exchanges, cancellations, receipts, gift cards, store credits, and customer management.
Test integrations with eCommerce platforms, inventory systems, payment gateways, ERP, CRM, and third-party applications.
Validate inventory synchronization across POS, online storefronts, and backend systems.
Test online and offline POS transactions, including synchronization after reconnection.
Validate POS devices, peripherals, and hardware integrations where applicable.
Perform API testing and SQL-based backend validation.
Track defects, participate in triage, collaborate with cross-functional teams, and support UAT and production verification.
Prepare test execution reports and communicate QA status, risks, and defects.

Must-Have Skills

3–5 years of experience in software QA and testing.
Hands-on experience with Manhattan OMS, Manhattan Active Order Management (MAOM), or related Manhattan Supply Chain solutions.
Strong understanding of order management and supply-chain processes.
Experience in functional, integration, system, regression, and end-to-end testing.
Strong API testing experience using Postman or similar tools.
Good SQL and database-validation skills.
Knowledge of the order lifecycle, inventory availability, sourcing, allocation, fulfillment, shipment, returns, and refunds.
Experience with JIRA or a similar defect-management tool and sound knowledge of STLC/SDLC.

Good-to-Have Skills

Hands-on exposure to Shopify Admin, Shopify Storefront, Shopify APIs, and Shopify ecosystem integrations.
Experience with card readers, barcode scanners, receipt printers, cash drawers, or other POS hardware.
Experience testing payment gateways, mobile/tablet applications, and omnichannel retail solutions.
Knowledge of REST APIs, JSON, and XML.
Exposure to Selenium, Playwright, Cypress, JavaScript, Java, Python, CI/CD, and Agile/Scrum.

Educational Qualification

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.

Additional Job Details:

Working hours: General Shift
Interview process: Up to 3 rounds
Location: Bangalore (On-Site)/ Remote

COMPANY OVERVIEW

Indigrators is a trusted technology partner delivering end-to-end solutions across software product development, enterprise applications, and global capability centers. We specialize in building scalable, high-performance systems and providing consulting, implementation, and support for enterprise solutions. Our GCC-as-a-Service model enables organizations to establish and operate dedicated technology and shared services hubs in India with agility and cost efficiency.

With a strong focus on innovation and operational excellence, Indigrators combines deep domain expertise with advanced technologies to help businesses accelerate digital transformation. Our culture emphasizes transparency, collaboration, and empowering teams to deliver impactful results for clients worldwide.

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