Principal Software Engineer - Devops

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Proposition

The Principal Software Engineer in DevSecOps brings a unique blend of security expertise, automation excellence and architecture foresight enabling the organization to build and deliver secure, scalable software at speed

Drive reliability and resilience – Ensure critical applications and platforms are highly available, scalable, resilient and capable of meeting defined SLOs and SLAs.

Shift reliability and security left – Embed reliability and security practices early in the software development lifecycle, reducing production risks and remediation costs.

Improve incident responses and recovery: Establish effective monitoring, alerting, incident response and RCA practices.

Job Details

Position Title: Principal Software Engineer

Career Level:  P4

Job Category: Assistant Vice president

Role Type: Hybrid

Job Location: Bangalore

About the Team:

Our team is a strategic team that drives in adoption of secure, automated and scalable software delivery practices. We set the standards, frameworks and best practices for integrating security into Devops process. By Embedding automated security controls into CI/CD pipelines promoting secure coding practices and enabling infrastructure as code the team empowers developers to deliver quickly without compromising safety.

Impact:

As a DevSecOps SRE Engineer on our team, you will play a key role in building and operating secure, scalable and highly reliable platforms. You will bridge development, security and operations by embedding reliability and security into software delivery life cycle, driving automation and observability, improving incident response and enabling faster and safer software delivery. The role offers an opportunity to influence engineering practices at scale, solve complex reliability challenges, and build platforms that improve both developer productivity and business resilience

Key Deliverables:

• Define and implement SRE practices, standards and reliability engineering principles across applications and platforms

• Improve system availability, scalability, performance, resilience and fault tolerance

• Identify reliability risk and implement proactive measures to prevent recuring incidents

• Participate in on-call rotations, production support, incident response and post -incident reviews

• Lead root cause analysis for complex production incidents and drive corrective and preventive actions

• Design, implement and maintain CI/CD templates with integrated security testing (SAST,DAST,SCA, secret scanning etc).

• Develop automation for vulnerability scanning, compliance checks and infrastructure hardening across cloud and on prem.

• Define and enforce secure IaC practices.

• Conduct Code reviews and provide guidance on application and infrastructure security architecture

• Set up and manage observability tools and implement alerting and logging for early issue detection and ensuring the reliability and performance of DevSecOps applications and services in preproduction and production.

• Troubleshoot software infrastructure issues and collaborate with the team to resolve them.

• Identify code vulnerability solution and fix.

• Mentoring engineers on DevSecOps practices and tools usage through training and documentation

Skills and Qualification:

Functional Skills:

• Strong written and verbal communication skills to explain technical concepts to non-technical teams

• Define and drive the DevSecOps vision, roadmap and adoption strategy

• Ability to prioritize tasks in a fast pace dynamic environment.

• Bridge gaps between teams to create shared accountability for secure delivery

• Evaluate security posture and drive risk mitigation strategies.

• Proactively stays current with tools, trends and best practices.

• Lead DevSecOps transformation initiatives across large, distributed teams.

Technical Skills:

• 6+ years of experience in SRE, Platform Engineering, or a related field

• Strong understanding of Site Reliability Engineering principles and practices

• Strong experience with Linux/Unix systems administration and troubleshooting

• Strong understanding of DevOps methodologies, tools, and practices, with a focus on automation and continuous integration/continuous deployment (CI/CD).

• Experienced in setting up and maintaining CI/CD pipelines for automated testing and deployment using DevSecOps tools and platforms, such as Jenkins/GitLab CI/Github actions, Docker, Kubernetes, and security scanning tools.

• Security tooling and practices – familiar scans like SAST/DAST and SCA with tools like sonarqube, Checkmarx, snyk, blackduck

• Experienced in multiple programming and scripting languages and capable of writing secure code.

• Proficiency with Ansible and terraform.

• Experience with Kubernetes (K8s), Helm or OpenShift for orchestration and scaling and scanning tools like snyk, trivy aqua.

• Awareness of monitoring solutions (e.g., Prometheus, Grafana) and log management tools like Splunk.

• Familiarity with security scanning and vulnerability management

• Experience collaborating with teams using tools like Jira/Confluence

• Expertise in cloud platform like AWS, Azure

Leadership Qualities

• Demonstrate strong technical ownership and accountability for production systems.

• Encourage a culture of automation, learning, knowledge sharing and operational excellence

• Motivates and encourages the team to achieve their best.

Relationships & Collaboration

Build strong, trust-based relationships with engineering, security, infrastructure and compliance teams to drive secure delivery practices

Collaborates with global and cross functional teams to align DevSecOps initiatives with organizational priorities

Facilitates knowledge sharing by conducting workshops, documentation sessions, and mentoring programs across engineering teams

Influence leadership and stakeholders through clear communication of security risks and mitigation strategies

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.