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ECS ME

Senior Technical Engineer - Bot Automation

Hyderabad · Staff/Principal

Older listing - lower visibility likelyVerified listingPosted 87d ago

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64Skills
97Experience

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Skills required

10 listed
Control SystemsCloud HostingAgentic AIPrompt EngineeringKnowledge ManagementVendor ManagementChatbotApplication Programming Interface (API)+2 more
Control SystemsCloud HostingAgentic AIPrompt EngineeringKnowledge Management

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Job description

Job Summary
We are seeking a Senior Technical Engineer to lead the technical delivery, validation, and production operations of BOT solutions (ChatBOT, EmailBOT, VoiceBOT). The role involves designing, developing, integrating, and maintaining customer-facing BOT journeys by leveraging advanced AI technologies. The candidate will collaborate with vendors and internal teams to ensure seamless integration with core airline systems while delivering highly available, scalable, and personalized solutions.

Must Have Skills (Mandatory)
* Proven experience with airline systems such as Reservation Systems, Departure Control Systems, and Customer Engagement Platforms.
* Strong understanding of automation technologies and conversational AI (ChatBOT, EmailBOT, VoiceBOT).
* Expertise in conversational platforms, APIs, and cloud hosting.
* Strong programming, integration, and AI model deployment skills.
* Ability to translate complex business processes into structured technical specifications.
* Knowledge of Generative AI, Agentic AI, LLM technologies, Prompt Engineering, and RAG techniques.

Good-to-have Skills (Optional)
* Experience with performance tuning, technical validation, and production support.
* Familiarity with knowledge management practices such as maintaining repositories, integration guides, and troubleshooting procedures.
* Cross-functional collaboration and vendor management skills to ensure timely and quality delivery.
* Exposure to analytics and customer feedback-driven improvements.
* Agile delivery experience within airline or travel technology domains.

Qualifications & Experience
* Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).
* 8+ years of overall IT experience with at least 4+ years in AI-powered BOT development and deployment.
* Hands-on experience integrating BOT solutions with airline systems and customer engagement platforms.
* Demonstrated ability to lead end-to-end technical delivery, from design to production deployment.

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Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

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Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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