Technical Specialist - O365 (L1)_ Gurgaon

Noventiq is hiring!

Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions.

Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential.

•One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$.

•3500+ Employees in India for India.

•Total 28 Offices in India across North, South, West & East.

•1000+ Resident Engineers across India.

•2500+ technical resources in India for India.

•Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies.

•Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma

companies.

•Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues

Key Responsibilities

•Creation, Deletion of user mailboxes, shared mailbox, resource mailbox, contacts, distribution groups, dynamic distribution groups, address book (GAL) policies.

•Creating and assigning roles in Azure AD.

•Resolving issues related to send receive, outlook connectivity, mail flow, calendars or other outlook add-ins reported by users via emails, calls and tickets over remote sessions whenever required.

•Restoration and retention of emails.

•Search and deletion of bulk emails

•Email compliance management

•Implementing threat protection policies related to malicious files, links, profanity filters for the organization.

•Managing SPF, DKIM, DMARC policies and records of Bank

•Monitoring and managing SPAM and threat protection

•Creating restriction policies for webmail/OWA access externally.

•Managing archived data of users

•Managing mailbox and group permissions

•Managing MFA and password related queries

•Downloading admin audit logs and email tracking logs monthly basis.

•Assistance in monthly and quarterly reports for bank staff

•Managing retention policies, litigation holds and e-Discovery search

•Supporting end users with other exchange online and outlook client issues

•License management

•Managing mobile devices and Azure AD accounts and permissions and providing customized admin roles.

Microsoft Teams Application:

•Set-up webinar, conference, events etc based on requests from bank staff

•Configure Teams call recording, file sharing controls over call and Teams Meetings.

•Plan and create organization wide Teams and channels. Create and manage Teams groups as per data provided by Bank IT staff.

•Create and manage channels and groups in MS Teams

•Create and manage Teams policies for channels and groups

•Adding apps, bots, and connectors in Microsoft Teams

•Manage app permission policies

•Applying litigation hold and retention policies on files, Teams sites

•Guide users to set-up user availability options, create and manage shared calendars.

•Recommend additional Apps and which can be added in Teams and help increase productivity.

SharePoint Online:

•Admin level management of SharePoint Online.

•Create custom internal sites for each department of the Bank

•Help upload data to these sites apply restrictions so that only authorized staff can read / edit certain content.

•Applying litigation hold and retention policies on files, SharePoint sites.

•Showcase and digitize manual processes which can be automated using SharePoint Online workflows 

        and internal sites like documentation and report submission by branch staff

•Manage user access requests to SharePoint sites.

OneDrive for Business:

•Assisting users in uploading, sharing and syncing of files.

•Creating data sharing restriction policies, file types upload and download restriction

Power BI:

•Set-up Power BI desktop app for pro licenses purchased

•Admin level management of Power BI for the users.

•Publish charts and restrict access as per requirement.  

•Generic dashboards can be shared with internal staff 

Benefits Offered

•Flexible Work Hours.

•Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance, Parental insurance.

•Maternity and Paternity Leaves.

•Company Sponsored Certification Program.

•LinkedIn Learning.

•Learning/Development Courses, Cross Skill, Mentorship, and Leadership Programs.

•Quarterly Performance Feedback Sessions.

•Savings, Investments, and Retirement Benefits like Sodexo food coupon, LTA, NPS etc.

•Rewards and Recognition Program, Employee Referral Program, Wellness Program, and CSR initiatives.

•Company Onsite / Fun Events.