Linux/Unix support & DevOps enginee
Vellanki Agros · Mid Level
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Job description
ABOUT SONATA SOFTWARE
Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platformsleveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.
Sonata’s AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes Agent Bridge-a governance and observability framework; Agent Builder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents.
Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland). We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space.
Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge Also; Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.
Role: Linux/Unix support & DevOps engineer
Location: Noida/Bangalore/Hyderabad (onsite position)
Responsibilities
- Supporting multiple geological locations to serve user communities across North America, Europe, and Asia sites.
- Focusing on improving R&D productivity and committing to customer success.
- Maintaining, enhancing, monitoring, reporting, and improving its efficiency.
- Troubleshoot and resolve escalated Unix/Linux OS-level incidents, performance bottlenecks, and service failures.
- Write and modify scripts (Shell, Python, or Perl) to automate routine maintenance and system health checks.
- Provision virtual servers, manage user access, configure file systems, and perform OS patching or upgrades.
- Analyze system and application logs to identify the root cause of complex errors and develop permanent fixes.
- Monitor system resources (CPU, memory, disk space) and maintain server hardening and security compliance.
- Create and maintain standard operating procedures (SOPs) and knowledge base articles to assist L1/L2 teams
- collaborate with L3 IT teams across domains to ensure high availability and stability of production environments
Requirements
- 3+ years of technical experience architecting, managing, and improving a DevOps environment running both Windows and Linux.
- 5+ years working in a global group, coordinating support, strategies, projects, and operations across multiple geographies in a team-oriented approach
- Strong Linux administration skills and problem-solving skills
- Solid understanding and proven operational experience with DevSecOps and best practices
- Experience building and managing CI/CD pipeline in cloud
- Experience working directly with R&D software development teams to collaboratively develop solutions to optimize their working environment
- Experience in HPC using LSF or Slurm is preferred.
- Strong process focus shown through documentation, change management, incident management and problem-resolution activities
Qualifications & Requirements
- Bachelor's degree in Computer Science/IT OR related fields and typically 5-10 years of hands-on experience in Unix/Linux environments.
- Experience in HPC using LSF or Slurm
- Advanced Unix commands, LVM, NFS, Autofs, DNS, FTP, VNC, Remote NX and server hardening and RHCE certified preferred
- Basic / Proficiency in Shell Scripting (Bash), Python, or Perl.
- Strong analytical thinking, excellent English communication, and readiness for on-call and shift rotations.
- Experience working directly with R&D software development teams to collaboratively develop solutions to optimize their working environment
Why join Sonata Software?
At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
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