Lead Administrator (Support &Operations)

Job Summary

Job Description: Senior Microsoft 365 Administrator Experience Required: 8–10 years Location: Hyderabad Employment Type: Full-time About the Role We are seeking an experienced Senior Microsoft 365 Administrator with a strong engineering mindset and deep hands-on expertise across the Microsoft 365 ecosystem. The ideal candidate will be responsible for the end-to-end administration, optimization, and support of M365 services, including Exchange Online, SharePoint Online, Teams, and integration with Proofpoint. This role requires strong problem-solving skills, a proactive approach to service improvement, and the ability to work across cross-functional technical teams. Knowledge of Power Apps and broader Power Platform components is a strong plus. ________________________________________ Key Responsibilities Microsoft 365 Administration • Manage, administer, and optimize the full suite of Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, Azure AD, and security/compliance services. • Oversee user provisioning, licensing, mailbox management, workload configuration, and system integrations. • Implement best practices for M365 architecture, governance, security, and operational efficiency. Exchange Online • Provide hands-on administration, troubleshooting, and maintenance of Exchange Online, including mail flow, connectors, transport rules, and retention policies. • Lead migration, consolidation, and modernization initiatives within Exchange workloads. SharePoint Online • Manage SharePoint Online site collections, permissions, content lifecycle, and configuration. • Collaborate with business stakeholders on site design, governance, and optimization of collaboration solutions. Proofpoint Administration • Administer and support Proofpoint email security and archiving solutions. • Monitor email hygiene, threat protection, quarantines, and policy configurations. Engineering & Automation • Apply an engineering-first mindset to streamline operations, automate tasks, and improve service reliability. • Develop scripts, workflows, and automation using PowerShell and/or Power Platform tools. Security, Compliance & Monitoring • Partner with security teams to implement M365 security features, DLP, eDiscovery, and compliance controls. • Monitor service health, performance, and usage trends to ensure system stability and scalability. Collaboration & Cross-Functional Support • Work closely with infrastructure, security, application, and business teams to deliver seamless M365 experiences. • Serve as a senior escalation point for complex M365-related issues. ________________________________________ Required Qualifications • 8–10 years of hands-on experience with Microsoft 365 administration in mid-to-large-scale enterprises. • Strong understanding of Exchange Online, SharePoint Online, and Azure Active Directory. • Demonstrated experience with Proofpoint (security, email hygiene, archiving). • Strong PowerShell scripting skills and experience in automation. • Solid understanding of cloud identity, authentication, hybrid environments, and security best practices. • Engineering-oriented mindset with a passion for solving complex problems and improving systems. ________________________________________ Preferred / Nice-to-Have Skills • Experience with Power Apps, Power Automate, or broader Power Platform capabilities. • Knowledge of compliance frameworks, M365 E5 security features, and advanced threat protection. • Exposure to Teams administration, governance, and voice configurations. • Microsoft certifications (e.g., MS-203, MS-700, MS-100/101, SC-300) are a plus. ________________________________________ Soft Skills • Strong communication and documentation skills. • Ability to lead technical discussions and mentor junior administrators. • Customer-f

Key Responsibilities

Job Description: Senior Microsoft 365 Administrator Experience Required: 8–10 years Location: Hyderabad Employment Type: Full-time About the Role We are seeking an experienced Senior Microsoft 365 Administrator with a strong engineering mindset and deep hands-on expertise across the Microsoft 365 ecosystem. The ideal candidate will be responsible for the end-to-end administration, optimization, and support of M365 services, including Exchange Online, SharePoint Online, Teams, and integration with Proofpoint. This role requires strong problem-solving skills, a proactive approach to service improvement, and the ability to work across cross-functional technical teams. Knowledge of Power Apps and broader Power Platform components is a strong plus. ________________________________________ Key Responsibilities Microsoft 365 Administration • Manage, administer, and optimize the full suite of Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, Azure AD, and security/compliance services. • Oversee user provisioning, licensing, mailbox management, workload configuration, and system integrations. • Implement best practices for M365 architecture, governance, security, and operational efficiency. Exchange Online • Provide hands-on administration, troubleshooting, and maintenance of Exchange Online, including mail flow, connectors, transport rules, and retention policies. • Lead migration, consolidation, and modernization initiatives within Exchange workloads. SharePoint Online • Manage SharePoint Online site collections, permissions, content lifecycle, and configuration. • Collaborate with business stakeholders on site design, governance, and optimization of collaboration solutions. Proofpoint Administration • Administer and support Proofpoint email security and archiving solutions. • Monitor email hygiene, threat protection, quarantines, and policy configurations. Engineering & Automation • Apply an engineering-first mindset to streamline operations, automate tasks, and improve service reliability. • Develop scripts, workflows, and automation using PowerShell and/or Power Platform tools. Security, Compliance & Monitoring • Partner with security teams to implement M365 security features, DLP, eDiscovery, and compliance controls. • Monitor service health, performance, and usage trends to ensure system stability and scalability. Collaboration & Cross-Functional Support • Work closely with infrastructure, security, application, and business teams to deliver seamless M365 experiences. • Serve as a senior escalation point for complex M365-related issues. ________________________________________ Required Qualifications • 8–10 years of hands-on experience with Microsoft 365 administration in mid-to-large-scale enterprises. • Strong understanding of Exchange Online, SharePoint Online, and Azure Active Directory. • Demonstrated experience with Proofpoint (security, email hygiene, archiving). • Strong PowerShell scripting skills and experience in automation. • Solid understanding of cloud identity, authentication, hybrid environments, and security best practices. • Engineering-oriented mindset with a passion for solving complex problems and improving systems. ________________________________________ Preferred / Nice-to-Have Skills • Experience with Power Apps, Power Automate, or broader Power Platform capabilities. • Knowledge of compliance frameworks, M365 E5 security features, and advanced threat protection. • Exposure to Teams administration, governance, and voice configurations. • Microsoft certifications (e.g., MS-203, MS-700, MS-100/101, SC-300) are a plus. ________________________________________ Soft Skills • Strong communication and documentation skills. • Ability to lead technical discussions and mentor junior administrators. • Customer-f

Skill Requirements

Job Description: Senior Microsoft 365 Administrator Experience Required: 8–10 years Location: Hyderabad Employment Type: Full-time About the Role We are seeking an experienced Senior Microsoft 365 Administrator with a strong engineering mindset and deep hands-on expertise across the Microsoft 365 ecosystem. The ideal candidate will be responsible for the end-to-end administration, optimization, and support of M365 services, including Exchange Online, SharePoint Online, Teams, and integration with Proofpoint. This role requires strong problem-solving skills, a proactive approach to service improvement, and the ability to work across cross-functional technical teams. Knowledge of Power Apps and broader Power Platform components is a strong plus. ________________________________________ Key Responsibilities Microsoft 365 Administration • Manage, administer, and optimize the full suite of Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, Azure AD, and security/compliance services. • Oversee user provisioning, licensing, mailbox management, workload configuration, and system integrations. • Implement best practices for M365 architecture, governance, security, and operational efficiency. Exchange Online • Provide hands-on administration, troubleshooting, and maintenance of Exchange Online, including mail flow, connectors, transport rules, and retention policies. • Lead migration, consolidation, and modernization initiatives within Exchange workloads. SharePoint Online • Manage SharePoint Online site collections, permissions, content lifecycle, and configuration. • Collaborate with business stakeholders on site design, governance, and optimization of collaboration solutions. Proofpoint Administration • Administer and support Proofpoint email security and archiving solutions. • Monitor email hygiene, threat protection, quarantines, and policy configurations. Engineering & Automation • Apply an engineering-first mindset to streamline operations, automate tasks, and improve service reliability. • Develop scripts, workflows, and automation using PowerShell and/or Power Platform tools. Security, Compliance & Monitoring • Partner with security teams to implement M365 security features, DLP, eDiscovery, and compliance controls. • Monitor service health, performance, and usage trends to ensure system stability and scalability. Collaboration & Cross-Functional Support • Work closely with infrastructure, security, application, and business teams to deliver seamless M365 experiences. • Serve as a senior escalation point for complex M365-related issues. ________________________________________ Required Qualifications • 8–10 years of hands-on experience with Microsoft 365 administration in mid-to-large-scale enterprises. • Strong understanding of Exchange Online, SharePoint Online, and Azure Active Directory. • Demonstrated experience with Proofpoint (security, email hygiene, archiving). • Strong PowerShell scripting skills and experience in automation. • Solid understanding of cloud identity, authentication, hybrid environments, and security best practices. • Engineering-oriented mindset with a passion for solving complex problems and improving systems. ________________________________________ Preferred / Nice-to-Have Skills • Experience with Power Apps, Power Automate, or broader Power Platform capabilities. • Knowledge of compliance frameworks, M365 E5 security features, and advanced threat protection. • Exposure to Teams administration, governance, and voice configurations. • Microsoft certifications (e.g., MS-203, MS-700, MS-100/101, SC-300) are a plus. ________________________________________ Soft Skills • Strong communication and documentation skills. • Ability to lead technical discussions and mentor junior administrators. • Customer-f

Other Requirements

Job Description: Senior Microsoft 365 Administrator Experience Required: 8–10 years Location: Hyderabad Employment Type: Full-time About the Role We are seeking an experienced Senior Microsoft 365 Administrator with a strong engineering mindset and deep hands-on expertise across the Microsoft 365 ecosystem. The ideal candidate will be responsible for the end-to-end administration, optimization, and support of M365 services, including Exchange Online, SharePoint Online, Teams, and integration with Proofpoint. This role requires strong problem-solving skills, a proactive approach to service improvement, and the ability to work across cross-functional technical teams. Knowledge of Power Apps and broader Power Platform components is a strong plus. ________________________________________ Key Responsibilities Microsoft 365 Administration • Manage, administer, and optimize the full suite of Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, Azure AD, and security/compliance services. • Oversee user provisioning, licensing, mailbox management, workload configuration, and system integrations. • Implement best practices for M365 architecture, governance, security, and operational efficiency. Exchange Online • Provide hands-on administration, troubleshooting, and maintenance of Exchange Online, including mail flow, connectors, transport rules, and retention policies. • Lead migration, consolidation, and modernization initiatives within Exchange workloads. SharePoint Online • Manage SharePoint Online site collections, permissions, content lifecycle, and configuration. • Collaborate with business stakeholders on site design, governance, and optimization of collaboration solutions. Proofpoint Administration • Administer and support Proofpoint email security and archiving solutions. • Monitor email hygiene, threat protection, quarantines, and policy configurations. Engineering & Automation • Apply an engineering-first mindset to streamline operations, automate tasks, and improve service reliability. • Develop scripts, workflows, and automation using PowerShell and/or Power Platform tools. Security, Compliance & Monitoring • Partner with security teams to implement M365 security features, DLP, eDiscovery, and compliance controls. • Monitor service health, performance, and usage trends to ensure system stability and scalability. Collaboration & Cross-Functional Support • Work closely with infrastructure, security, application, and business teams to deliver seamless M365 experiences. • Serve as a senior escalation point for complex M365-related issues. ________________________________________ Required Qualifications • 8–10 years of hands-on experience with Microsoft 365 administration in mid-to-large-scale enterprises. • Strong understanding of Exchange Online, SharePoint Online, and Azure Active Directory. • Demonstrated experience with Proofpoint (security, email hygiene, archiving). • Strong PowerShell scripting skills and experience in automation. • Solid understanding of cloud identity, authentication, hybrid environments, and security best practices. • Engineering-oriented mindset with a passion for solving complex problems and improving systems. ________________________________________ Preferred / Nice-to-Have Skills • Experience with Power Apps, Power Automate, or broader Power Platform capabilities. • Knowledge of compliance frameworks, M365 E5 security features, and advanced threat protection. • Exposure to Teams administration, governance, and voice configurations. • Microsoft certifications (e.g., MS-203, MS-700, MS-100/101, SC-300) are a plus. ________________________________________ Soft Skills • Strong communication and documentation skills. • Ability to lead technical discussions and mentor junior administrators. • Customer-f