Subject Matter Expert (Support&Ops)
Noida · Mid Level
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Job description
Job Summary
JD for Exchange SME
- Good knowledge on both Exchange on-premises and online (O365)
- Analyses technical problems and creates solutions involving the use of existing techniques or tools
- Configuration, support, and administration of Exchange 2010/2013/2016/2019 and online
- Analyses technical problems and creates solutions involving the use of existing techniques or tools
- Monitor Microsoft Exchange alerts to proactively respond, analyze, and troubleshoot to avoid potential incidents that may cause system/network back logs
- Monitor Microsoft server performance, run routine server diagnostic tests, perform and monitor system backups, and perform cluster failovers
- Monitor Exchange message queues, resolve non-deliveries, and perform message tracking and record status/findings in daily operations log
- Good understanding Email routing
- Exchange migration
- API mailbox understanding and design
- SMTP routing and design.
- Exchange mail flow.
- Addition of extra domains in existing environment
- Good knowledge on email gateway connectivity and routing
- SMTP TLS enforcement between two or more client or email domains
- Capable to implementation and design exchange plan
- Good expertise on Exchange troubleshooting.
- Good understanding on MDM and archive solution
- Exchange database management
- Exchange DAG management.
- Mailbox management (All Shared, user, resource etc. including licenses)
- Good understanding on email gateways.
- Hands on experience or good understanding on Exchange disaster recovery.
- Good understanding on Exchange backup solution and exchange troubleshooting
- Perform Exchange database repair, restore and monitor including exchange transaction logs.
Key Responsibilities
Skill Requirements
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