HC

HCLTech

Lead Administrator (Support &Operations)

Nagpur · Staff/Principal

Older listing - lower visibility likelyVerified listingPosted 42d ago

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Skills required

5 listed

Configuration ItemAsset ManagementPower BIIText (Free PDF Software)Mapping

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Job description

Job Summary

esponsible for managing and maintaining the ServiceNow CMDB, ensuring configuration item (CI) data accuracy, completeness, and compliance. The role supports ITSM, Asset Management, Change Management, Incident Management, and audit requirements through effective CMDB governance and configuration management practices.

Key Responsibilities

Maintain and govern the ServiceNow CMDB environment.Define and enforce CMDB policies, standards, and operating procedures.Establish CMDB governance controls and conduct periodic audits.Ensure compliance with SACM (Service Asset & Configuration Management) processes. [Project_Ne...CTC Signed | PDF]

Skill Requirements

Technical Skills.

ServiceNow CMDBServiceNow DiscoveryService MappingCSDM FrameworkITSM Processes (Incident, Problem, Change)Asset ManagementSCCM / Intune / Cloud Discovery IntegrationsSQL, Excel, Power BI Reporting

Process Knowledge

ITIL Foundation
SACM Process
Change Management
Asset Management
Audit & Compliance Controls

Other Requirements

Preferred Certifications

ITIL Foundation V4
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist – Discovery (preferred)
ServiceNow CIS – Service Mapping (preferred)

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Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in

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ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

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Free · no signup

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No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.