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The Forward Deployment Engineer III will lead senior execution, productization, and agentic transformation efforts for HCLTech’s OpenAI adoption agenda across Client 0 and priority external lighthouse clients including BSWH and Cummins.
This role is grounded in the original AI Adoption & Platform Operations mandate: driving ChatGPT Enterprise, Codex, and API adoption; improving DAU/WAU; scaling Codex activation; coordinating governance with GIT/GIS; and building repeatable enablement and adoption assets.
In addition, this role will convert Client 0 learnings into repeatable assets for BSWH, Cummins, and future external clients. The individual will operate as an AI Product Manager and Forward Deployment lead who can translate internal adoption patterns into structured playbooks, governance templates, agentic workflows, solution accelerators, and client-ready offerings.
This is a hands-on AI builder role. The individual is expected to personally use ChatGPT, Codex, APIs, and agentic tools to redesign their own work, build prototypes, create reusable assets, and guide others in adopting AI-native ways of working.
1. Client 0 Success Leadership
2. BSWH and Cummins Forward Deployment
3. Client 0 to Client X Productization
4. AI Product Management for Adoption & Agentic Offerings
5. Agentic Transformation & Solution Building
6. Hands-On AI Builder Responsibilities
7. Governance, Security & Trust-by-Design
8. Usage Analytics, Value Realization & Executive Reporting
9. Cross-Functional Leadership
This role is the senior productization and forward deployment lead for HCLTech’s OpenAI adoption agenda.
The Forward Deployment Engineer III will help make Client 0 successful, extend proven adoption patterns to BSWH and Cummins, and convert internal execution into repeatable OpenAI Advisory and Agentic Transformation assets for future clients.
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