ASAI job platform logo
  1. Home
  2. /Jobs
  3. /Sr Administrator (Tools & Automation)
HC
HCLTech

Sr Administrator (Tools & Automation)

India · Senior

Good timing - competition is buildingVerified listingPosted 14d ago

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

What we know about this role

Hiring pulse

HIGH

Our tracked job listings for HCLTech show strong recent activity.

Apply window

First 72 hours

Window passed - posted 14d ago

Early applicants get seen before the pile builds.

Not a repost

The first time we've seen this listing - it hasn't been closed and reopened.

Skills required

Skill tags are not available for this role yet.

Job description

Job Summary

To offer advanced technical support , troubleshooting and doing root cause analysis to ensure positive customer feedback.

Key Responsibilities

1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
3. To work on value adding activities such Knowledge base update & management, training freshers, coaching analyst.
4. To resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations & security posture.
5. To ensure positive customer experience and CSAT through First Call Resolution , minimum rejected resolutions / reopen Cases and mitigating security threats.

Skill Requirements

Other Requirements

Tools to land this role

Premium

Your match score, skill map and tracker stay free.

Ground Reality

Premium
Spot the dealbreakers in this 120-word post before you apply

Skip jobs with hidden dealbreakers. See what they actually need, what's easy to miss, and how they describe the team.

Ground Reality on every job, plus Insider Path, practice interviews and resume tailoring.

Insider Path

Premium
Find someone who can refer you here

We help you find people there who worked or studied where you did, and draft your first message and follow-up.

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

Keep browsing

All open roles at HCLTech

Two ways in

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

ASAI job platform logo

A job platform finally, balanced in your favour.

Jobs by CityJobs by CompanyGuidesPricingHow We VerifyAboutPrivacy PolicyTerms of ServiceDaily jobs on WhatsApp

Built in India 🇮🇳

© 2026 ASAI. All rights reserved.