ASAI job platform logo
  1. Home
  2. /Jobs
  3. /Machine Learning Engineer Jobs in Noida
  4. /Senior Support Lead
HC
HCLTech

Senior Support Lead

Noida · Mid Level

Good timing - competition is buildingVerified listingPosted 4d ago

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

What we know about this role

Hiring pulse

HIGH

Our tracked job listings for HCLTech show strong recent activity.

Apply window

First 72 hours

Window passed - posted 4d ago

Early applicants get seen before the pile builds.

Not a repost

The first time we've seen this listing - it hasn't been closed and reopened.

Skills required

13 listed
Cloud InfrastructureGoogle CloudProblem ManagementDatadogApplication Programming Interface (API)Amazon Web ServicesMicrosoft AzureLinux+5 more
Cloud InfrastructureGoogle CloudProblem ManagementDatadogApplication Programming Interface (API)

You almost certainly match several of these already. Unlock your skill map to see the matches, the gaps, and what to fix first.

Job description

Job Summary

Job Description: Datadog AIOps Support Engineer

Role Summary

We are looking for a Datadog AIOps Support Engineer to support monitoring and production operations for a retail customer. The role will focus on identifying incidents, analyzing system performance, resolving issues, and improving monitoring across retail applications and cloud infrastructure.

Responsibilities

  • Monitor applications, infrastructure, APIs, databases, and cloud services using Datadog.
  • Create and maintain Datadog dashboards, monitors, alerts, and service maps.
  • Analyze logs, metrics, traces, and alerts to troubleshoot incidents.
  • Support e-commerce, point-of-sale, inventory, order-management, and supply-chain systems.
  • Reduce alert noise through alert tuning and event correlation.
  • Participate in incident, problem, and change-management activities.
  • Support major incidents and coordinate with application and infrastructure teams.
  • Create runbooks and automate repetitive support activities.
  • Prepare incident reports and root-cause analysis documents.
  • Provide rotational on-call support when required.

Required Skills

  • 3+ years of experience in production support, monitoring, DevOps, or AIOps.
  • Hands-on experience with Datadog.
  • Knowledge of Datadog APM, logs, infrastructure monitoring, dashboards, and alerts.
  • Basic knowledge of AWS, Azure, or Google Cloud.
  • Understanding of Linux, networking, APIs, and databases.
  • Knowledge of Python, Shell scripting, or PowerShell.
  • Experience with incident and problem management.
  • Good troubleshooting and communication skills.

Preferred Skills

  • Experience in retail or e-commerce environments.
  • Knowledge of Kubernetes, Docker, Terraform, or OpenTelemetry.
  • Experience with ServiceNow, PagerDuty, Jira, or similar tools.
  • ITIL certification.
  • Datadog certification.

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

Work Arrangement

Full-time role with possible rotational shifts and on-call support.

 

Key Responsibilities

Job Description: Datadog AIOps Support Engineer

Role Summary

We are looking for a Datadog AIOps Support Engineer to support monitoring and production operations for a retail customer. The role will focus on identifying incidents, analyzing system performance, resolving issues, and improving monitoring across retail applications and cloud infrastructure.

Responsibilities

  • Monitor applications, infrastructure, APIs, databases, and cloud services using Datadog.
  • Create and maintain Datadog dashboards, monitors, alerts, and service maps.
  • Analyze logs, metrics, traces, and alerts to troubleshoot incidents.
  • Support e-commerce, point-of-sale, inventory, order-management, and supply-chain systems.
  • Reduce alert noise through alert tuning and event correlation.
  • Participate in incident, problem, and change-management activities.
  • Support major incidents and coordinate with application and infrastructure teams.
  • Create runbooks and automate repetitive support activities.
  • Prepare incident reports and root-cause analysis documents.
  • Provide rotational on-call support when required.

Required Skills

  • 3+ years of experience in production support, monitoring, DevOps, or AIOps.
  • Hands-on experience with Datadog.
  • Knowledge of Datadog APM, logs, infrastructure monitoring, dashboards, and alerts.
  • Basic knowledge of AWS, Azure, or Google Cloud.
  • Understanding of Linux, networking, APIs, and databases.
  • Knowledge of Python, Shell scripting, or PowerShell.
  • Experience with incident and problem management.
  • Good troubleshooting and communication skills.

Preferred Skills

  • Experience in retail or e-commerce environments.
  • Knowledge of Kubernetes, Docker, Terraform, or OpenTelemetry.
  • Experience with ServiceNow, PagerDuty, Jira, or similar tools.
  • ITIL certification.
  • Datadog certification.

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

Work Arrangement

Full-time role with possible rotational shifts and on-call support.

 

Skill Requirements

Other Requirements

Tools to land this role

Premium

Your match score, skill map and tracker stay free.

Ground Reality

Premium
Spot the dealbreakers in this 496-word post before you apply

Skip jobs with hidden dealbreakers. See what they actually need, what's easy to miss, and how they describe the team.

Ground Reality on every job, plus Insider Path, practice interviews and resume tailoring.

Insider Path

Premium
Find someone who can refer you here

We help you find people there who worked or studied where you did, and draft your first message and follow-up.

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

More Machine Learning Engineer roles in Noida

See all

AI Architect

NDNTT DATA, Inc. · Noida

Tech S and T-AI Ops Engineer-Senior-GDSN02

EYEY · Noida

Senior Executive-Back-End/ Data Entry -Complex Transaction Processing

EXEXL · Noida

Tech S And T Cloud Dev-AI Product Engineer-NGTO-Senior-GDSF02

EYEY · Noida

Keep browsing

All open roles at HCLTechAll Machine Learning Engineer jobs in Noida

Two ways in

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

ASAI job platform logo

A job platform finally, balanced in your favour.

Jobs by CityJobs by CompanyGuidesPricingHow We VerifyAboutPrivacy PolicyTerms of ServiceDaily jobs on WhatsApp

Built in India 🇮🇳

© 2026 ASAI. All rights reserved.