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HCLTech

Sr Administrator (Support & Operations)

Noida · Senior

Older listing - lower visibility likelyVerified listingPosted 52d ago

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Skills required

19 listed
Hyper-VLoad BalancingResource UtilizationCitrix WorkspaceActive DirectoryGroup PolicyVMware VSphereVirtual Desktops+11 more
Hyper-VLoad BalancingResource UtilizationCitrix WorkspaceActive Directory

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Job description

Job Summary

Citrix L2 Engineer responsible for the administration, troubleshooting, optimization, and support of Citrix DaaS, Citrix Virtual Apps and Desktops, and Citrix ADC (NetScaler) environments. The candidate will act as the highest level of technical escalation for Citrix-related incidents and manage complex troubleshooting, design recommendations, upgrades, migrations, and performance tuning activities. ________________________________________ Key Responsibilities Citrix DaaS Administration • Manage and support Citrix DaaS environments. • Administer Citrix Cloud services including: o DaaS o Cloud Connectors o Secure Private Access o Workspace o Federated Authentication • Monitor environment health and service availability. • Perform troubleshooting and root cause analysis for Citrix service-related issues. Citrix Virtual Apps & Desktops (XenApp/XenDesktop) • Administer and support CVAD environments. • Create and manage: o Machine Catalogs o Delivery Groups o Policies o Published Applications o Published Desktops • Perform environment upgrades and migrations. • Troubleshoot: o User logon issues o Application launch failures o VDA registration issues o Profile-related problems o StoreFront issues • Optimize user experience and session performance. Citrix ADC (NetScaler) • Administer Citrix ADC appliances (VPX/MPX/SDX). • Configure and manage: o Load Balancing o SSL Offloading o Gateway o Content Switching o GSLB o Rewrite & Responder Policies o WAF (preferred) • Manage certificate installation, renewal, and troubleshooting. • Analyze HDX traffic and ICA connectivity issues. Troubleshooting & Incident Management • Handle L3 incidents and critical production outages. • Perform detailed RCA (Root Cause Analysis). • Work with Citrix TAC and other vendors for complex issues. • Provide operational support during maintenance windows. Performance & Optimization • Analyze Citrix Director and Monitor data. • Conduct performance tuning for: o VDAs o StoreFront Servers o Delivery Controllers o ADC Appliances • Optimize login performance and resource utilization. Security & Compliance • Implement Citrix security best practices. • Manage MFA integration with Citrix Gateway. • Ensure compliance with organizational security policies. Documentation & Automation • Create and maintain technical documentation. • Develop automation scripts using: o PowerShell o Citrix SDK o Automation tools • Build operational runbooks and SOPs. ________________________________________ Technical Skills Required Citrix Technologies • Citrix DaaS • Citrix Virtual Apps and Desktops (CVAD) • XenApp / XenDesktop • Citrix Workspace • Citrix StoreFront • Citrix Director • Provisioning Services (PVS) • Machine Creation Services (MCS) • Citrix Profile Management (UPM) • Citrix Cloud Connectors Citrix ADC (NetScaler) • Citrix Gateway • Load Balancing • Content Switching • SSL VPN • GSLB • App Firewall • Authentication Policies • SSL Certificates Management Microsoft Technologies • Windows Server 2016/2019/2022 • Active Directory • Group Policy • DNS/DHCP • IIS • PowerShell Virtualization & Cloud • VMware vSphere • Microsoft Hyper-V • Azure Virtual Desktop (preferred) • Microsoft Azure • AWS (preferred) Monitoring & Tools • Citrix Director • ControlUp • eG Innovations • Splunk • SCOM • Wireshark • ProcMon

Key Responsibilities

Citrix L2 Engineer responsible for the administration, troubleshooting, optimization, and support of Citrix DaaS, Citrix Virtual Apps and Desktops, and Citrix ADC (NetScaler) environments. The candidate will act as the highest level of technical escalation for Citrix-related incidents and manage complex troubleshooting, design recommendations, upgrades, migrations, and performance tuning activities. ________________________________________ Key Responsibilities Citrix DaaS Administration • Manage and support Citrix DaaS environments. • Administer Citrix Cloud services including: o DaaS o Cloud Connectors o Secure Private Access o Workspace o Federated Authentication • Monitor environment health and service availability. • Perform troubleshooting and root cause analysis for Citrix service-related issues. Citrix Virtual Apps & Desktops (XenApp/XenDesktop) • Administer and support CVAD environments. • Create and manage: o Machine Catalogs o Delivery Groups o Policies o Published Applications o Published Desktops • Perform environment upgrades and migrations. • Troubleshoot: o User logon issues o Application launch failures o VDA registration issues o Profile-related problems o StoreFront issues • Optimize user experience and session performance. Citrix ADC (NetScaler) • Administer Citrix ADC appliances (VPX/MPX/SDX). • Configure and manage: o Load Balancing o SSL Offloading o Gateway o Content Switching o GSLB o Rewrite & Responder Policies o WAF (preferred) • Manage certificate installation, renewal, and troubleshooting. • Analyze HDX traffic and ICA connectivity issues. Troubleshooting & Incident Management • Handle L3 incidents and critical production outages. • Perform detailed RCA (Root Cause Analysis). • Work with Citrix TAC and other vendors for complex issues. • Provide operational support during maintenance windows. Performance & Optimization • Analyze Citrix Director and Monitor data. • Conduct performance tuning for: o VDAs o StoreFront Servers o Delivery Controllers o ADC Appliances • Optimize login performance and resource utilization. Security & Compliance • Implement Citrix security best practices. • Manage MFA integration with Citrix Gateway. • Ensure compliance with organizational security policies. Documentation & Automation • Create and maintain technical documentation. • Develop automation scripts using: o PowerShell o Citrix SDK o Automation tools • Build operational runbooks and SOPs. ________________________________________ Technical Skills Required Citrix Technologies • Citrix DaaS • Citrix Virtual Apps and Desktops (CVAD) • XenApp / XenDesktop • Citrix Workspace • Citrix StoreFront • Citrix Director • Provisioning Services (PVS) • Machine Creation Services (MCS) • Citrix Profile Management (UPM) • Citrix Cloud Connectors Citrix ADC (NetScaler) • Citrix Gateway • Load Balancing • Content Switching • SSL VPN • GSLB • App Firewall • Authentication Policies • SSL Certificates Management Microsoft Technologies • Windows Server 2016/2019/2022 • Active Directory • Group Policy • DNS/DHCP • IIS • PowerShell Virtualization & Cloud • VMware vSphere • Microsoft Hyper-V • Azure Virtual Desktop (preferred) • Microsoft Azure • AWS (preferred) Monitoring & Tools • Citrix Director • ControlUp • eG Innovations • Splunk • SCOM • Wireshark • ProcMon

Skill Requirements

Citrix L2 Engineer responsible for the administration, troubleshooting, optimization, and support of Citrix DaaS, Citrix Virtual Apps and Desktops, and Citrix ADC (NetScaler) environments. The candidate will act as the highest level of technical escalation for Citrix-related incidents and manage complex troubleshooting, design recommendations, upgrades, migrations, and performance tuning activities. ________________________________________ Key Responsibilities Citrix DaaS Administration • Manage and support Citrix DaaS environments. • Administer Citrix Cloud services including: o DaaS o Cloud Connectors o Secure Private Access o Workspace o Federated Authentication • Monitor environment health and service availability. • Perform troubleshooting and root cause analysis for Citrix service-related issues. Citrix Virtual Apps & Desktops (XenApp/XenDesktop) • Administer and support CVAD environments. • Create and manage: o Machine Catalogs o Delivery Groups o Policies o Published Applications o Published Desktops • Perform environment upgrades and migrations. • Troubleshoot: o User logon issues o Application launch failures o VDA registration issues o Profile-related problems o StoreFront issues • Optimize user experience and session performance. Citrix ADC (NetScaler) • Administer Citrix ADC appliances (VPX/MPX/SDX). • Configure and manage: o Load Balancing o SSL Offloading o Gateway o Content Switching o GSLB o Rewrite & Responder Policies o WAF (preferred) • Manage certificate installation, renewal, and troubleshooting. • Analyze HDX traffic and ICA connectivity issues. Troubleshooting & Incident Management • Handle L3 incidents and critical production outages. • Perform detailed RCA (Root Cause Analysis). • Work with Citrix TAC and other vendors for complex issues. • Provide operational support during maintenance windows. Performance & Optimization • Analyze Citrix Director and Monitor data. • Conduct performance tuning for: o VDAs o StoreFront Servers o Delivery Controllers o ADC Appliances • Optimize login performance and resource utilization. Security & Compliance • Implement Citrix security best practices. • Manage MFA integration with Citrix Gateway. • Ensure compliance with organizational security policies. Documentation & Automation • Create and maintain technical documentation. • Develop automation scripts using: o PowerShell o Citrix SDK o Automation tools • Build operational runbooks and SOPs. ________________________________________ Technical Skills Required Citrix Technologies • Citrix DaaS • Citrix Virtual Apps and Desktops (CVAD) • XenApp / XenDesktop • Citrix Workspace • Citrix StoreFront • Citrix Director • Provisioning Services (PVS) • Machine Creation Services (MCS) • Citrix Profile Management (UPM) • Citrix Cloud Connectors Citrix ADC (NetScaler) • Citrix Gateway • Load Balancing • Content Switching • SSL VPN • GSLB • App Firewall • Authentication Policies • SSL Certificates Management Microsoft Technologies • Windows Server 2016/2019/2022 • Active Directory • Group Policy • DNS/DHCP • IIS • PowerShell Virtualization & Cloud • VMware vSphere • Microsoft Hyper-V • Azure Virtual Desktop (preferred) • Microsoft Azure • AWS (preferred) Monitoring & Tools • Citrix Director • ControlUp • eG Innovations • Splunk • SCOM • Wireshark • ProcMon

Other Requirements

Citrix L2 Engineer responsible for the administration, troubleshooting, optimization, and support of Citrix DaaS, Citrix Virtual Apps and Desktops, and Citrix ADC (NetScaler) environments. The candidate will act as the highest level of technical escalation for Citrix-related incidents and manage complex troubleshooting, design recommendations, upgrades, migrations, and performance tuning activities. ________________________________________ Key Responsibilities Citrix DaaS Administration • Manage and support Citrix DaaS environments. • Administer Citrix Cloud services including: o DaaS o Cloud Connectors o Secure Private Access o Workspace o Federated Authentication • Monitor environment health and service availability. • Perform troubleshooting and root cause analysis for Citrix service-related issues. Citrix Virtual Apps & Desktops (XenApp/XenDesktop) • Administer and support CVAD environments. • Create and manage: o Machine Catalogs o Delivery Groups o Policies o Published Applications o Published Desktops • Perform environment upgrades and migrations. • Troubleshoot: o User logon issues o Application launch failures o VDA registration issues o Profile-related problems o StoreFront issues • Optimize user experience and session performance. Citrix ADC (NetScaler) • Administer Citrix ADC appliances (VPX/MPX/SDX). • Configure and manage: o Load Balancing o SSL Offloading o Gateway o Content Switching o GSLB o Rewrite & Responder Policies o WAF (preferred) • Manage certificate installation, renewal, and troubleshooting. • Analyze HDX traffic and ICA connectivity issues. Troubleshooting & Incident Management • Handle L3 incidents and critical production outages. • Perform detailed RCA (Root Cause Analysis). • Work with Citrix TAC and other vendors for complex issues. • Provide operational support during maintenance windows. Performance & Optimization • Analyze Citrix Director and Monitor data. • Conduct performance tuning for: o VDAs o StoreFront Servers o Delivery Controllers o ADC Appliances • Optimize login performance and resource utilization. Security & Compliance • Implement Citrix security best practices. • Manage MFA integration with Citrix Gateway. • Ensure compliance with organizational security policies. Documentation & Automation • Create and maintain technical documentation. • Develop automation scripts using: o PowerShell o Citrix SDK o Automation tools • Build operational runbooks and SOPs. ________________________________________ Technical Skills Required Citrix Technologies • Citrix DaaS • Citrix Virtual Apps and Desktops (CVAD) • XenApp / XenDesktop • Citrix Workspace • Citrix StoreFront • Citrix Director • Provisioning Services (PVS) • Machine Creation Services (MCS) • Citrix Profile Management (UPM) • Citrix Cloud Connectors Citrix ADC (NetScaler) • Citrix Gateway • Load Balancing • Content Switching • SSL VPN • GSLB • App Firewall • Authentication Policies • SSL Certificates Management Microsoft Technologies • Windows Server 2016/2019/2022 • Active Directory • Group Policy • DNS/DHCP • IIS • PowerShell Virtualization & Cloud • VMware vSphere • Microsoft Hyper-V • Azure Virtual Desktop (preferred) • Microsoft Azure • AWS (preferred) Monitoring & Tools • Citrix Director • ControlUp • eG Innovations • Splunk • SCOM • Wireshark • ProcMon

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Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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