Job description

Job Summary

Years of Experience

About 6+ years of experience in Experience in access management, provisioning, and user lifecycle processes.
Hands-on experience supporting Kosmos-1 platform.

General Description

Good understanding of Identity & Access Management (IAM), Identity Proofing, Passwordless Authentication, and security best practices.
Experience in supporting Kosmos-1 platform, user onboarding, and authentication services.
Knowledge of biometric verification, FIDO2 authentication, and digital identity lifecycle.
Ability to troubleshoot identity proofing, liveness detection, and authentication-related issues.
Work closely with L3 teams, application owners, and business stakeholders to ensure secure access management.
Strong analytical, troubleshooting, and incident management skills.

Key Responsibilities

Years of Experience

About 6+ years of experience in Experience in access management, provisioning, and user lifecycle processes.
Hands-on experience supporting Kosmos-1 platform.

General Description

Good understanding of Identity & Access Management (IAM), Identity Proofing, Passwordless Authentication, and security best practices.
Experience in supporting Kosmos-1 platform, user onboarding, and authentication services.
Knowledge of biometric verification, FIDO2 authentication, and digital identity lifecycle.
Ability to troubleshoot identity proofing, liveness detection, and authentication-related issues.
Work closely with L3 teams, application owners, and business stakeholders to ensure secure access management.
Strong analytical, troubleshooting, and incident management skills.

Skill Requirements

Technical Requirements

Manage day-to-day Kosmos-1 support operations and ensure platform availability.
Resolve L2 incidents, service requests, and authentication issues within agreed SLAs.
Support Identity Proofing processes including government ID verification and user onboarding workflows.
Monitor and troubleshoot biometric verification, liveness detection, and deepfake prevention checks.
Support Passwordless authentication using FIDO2 protocols and digital credentials.
Investigate login failures, credential binding issues, and authentication workflow errors.
Monitor application logs, transaction flows, and platform health to identify and resolve issues proactively.
Support integration with enterprise applications, Active Directory, and identity repositories.
Assist with user enrollment, credential lifecycle management, and access revocation activities.
Support hardware authentication devices such as FIDO-compliant biometric security keys.
Ensure compliance with identity assurance and security standards such as NIST-based requirements.
Coordinate with L3 teams for defect resolution, enhancements, and production deployments.
Create SOPs, knowledge articles, troubleshooting guides, and operational documentation.
Support audit, compliance, and security review activities.

Soft Skills

Good communication and stakeholder management skills.
Strong problem-solving and troubleshooting abilities.
Ability to work in a fast-paced support environment.
Team player with a customer-focused mindset.
Good documentation and reporting skills.

Certifications (Good to have)

IAM-related certifications

Educational Qualifications

Bachelor’s Degree in Computer Science/ IT or any relevant fields.

Other Requirements

Someone shared one job with you. ASAI keeps finding the rest.

Scored, not searched. Every role ranked against your actual profile.

Alerts as often as hourly. Reach new roles while the pile is still small.

Skill gaps, spelled out. See exactly which requirements you don't meet yet.

Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

Someone shared one job with you. ASAI keeps finding the rest.

Scored, not searched. Every role ranked against your actual profile.

Alerts as often as hourly. Reach new roles while the pile is still small.

Skill gaps, spelled out. See exactly which requirements you don't meet yet.

Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

Job description

Job Summary

Years of Experience

About 6+ years of experience in Experience in access management, provisioning, and user lifecycle processes.
Hands-on experience supporting Kosmos-1 platform.

General Description

Good understanding of Identity & Access Management (IAM), Identity Proofing, Passwordless Authentication, and security best practices.
Experience in supporting Kosmos-1 platform, user onboarding, and authentication services.
Knowledge of biometric verification, FIDO2 authentication, and digital identity lifecycle.
Ability to troubleshoot identity proofing, liveness detection, and authentication-related issues.
Work closely with L3 teams, application owners, and business stakeholders to ensure secure access management.
Strong analytical, troubleshooting, and incident management skills.

Key Responsibilities

Years of Experience

About 6+ years of experience in Experience in access management, provisioning, and user lifecycle processes.
Hands-on experience supporting Kosmos-1 platform.

General Description

Good understanding of Identity & Access Management (IAM), Identity Proofing, Passwordless Authentication, and security best practices.
Experience in supporting Kosmos-1 platform, user onboarding, and authentication services.
Knowledge of biometric verification, FIDO2 authentication, and digital identity lifecycle.
Ability to troubleshoot identity proofing, liveness detection, and authentication-related issues.
Work closely with L3 teams, application owners, and business stakeholders to ensure secure access management.
Strong analytical, troubleshooting, and incident management skills.

Skill Requirements

Technical Requirements

Manage day-to-day Kosmos-1 support operations and ensure platform availability.
Resolve L2 incidents, service requests, and authentication issues within agreed SLAs.
Support Identity Proofing processes including government ID verification and user onboarding workflows.
Monitor and troubleshoot biometric verification, liveness detection, and deepfake prevention checks.
Support Passwordless authentication using FIDO2 protocols and digital credentials.
Investigate login failures, credential binding issues, and authentication workflow errors.
Monitor application logs, transaction flows, and platform health to identify and resolve issues proactively.
Support integration with enterprise applications, Active Directory, and identity repositories.
Assist with user enrollment, credential lifecycle management, and access revocation activities.
Support hardware authentication devices such as FIDO-compliant biometric security keys.
Ensure compliance with identity assurance and security standards such as NIST-based requirements.
Coordinate with L3 teams for defect resolution, enhancements, and production deployments.
Create SOPs, knowledge articles, troubleshooting guides, and operational documentation.
Support audit, compliance, and security review activities.

Soft Skills

Good communication and stakeholder management skills.
Strong problem-solving and troubleshooting abilities.
Ability to work in a fast-paced support environment.
Team player with a customer-focused mindset.
Good documentation and reporting skills.

Certifications (Good to have)

IAM-related certifications

Educational Qualifications

Bachelor’s Degree in Computer Science/ IT or any relevant fields.