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HCLTech

SeniorEngineer - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

Noida · Mid Level

Older listing - lower visibility likelyVerified listingPosted 38d ago

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Skills required

7 listed
Remote Desktop ServicesIT Service ManagementMicrosoft ServersVirtual DesktopsTelepresenceMicrosoft AzureVideo.js
Remote Desktop ServicesIT Service ManagementMicrosoft ServersVirtual DesktopsTelepresence

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Job description

Job Summary

The Sr Engineer for Support & Operations plays a vital role in maintaining and enhancing Microsoft VDI solutions and Remote Desktop Services. This position is responsible for troubleshooting, providing client support, and ensuring the delivery of high-quality code and services that meet business requirements while adhering to defined timelines and quality standards.

Key Responsibilities

1. Maintain And Troubleshoot Existing Microsoft Vdi Solutions And Rdsh Environments, Resolving Bugs And Supporting Both Major And Minor Enhancements Based On Client And Business Requirements.
2. Provide Client Support By Monitoring Service Requests, Resolving Tickets, And Ensuring Timely Communication Of Updates, While Adhering To Defined Quality Standards For Service Delivery.
3. Create And Maintain Documentation For Enhancements And Compliance With Cmmi Standards, Ensuring Alignment With Client Requirements And Internal Processes.
4. Offer Technical Guidance And Support To Junior Developers, Fostering A Collaborative Environment And Promoting Best Practices In Microsoft Vdi Solutions.

Skill Requirements

1. Proficient In Microsoft Vdi Solutions And Rdsh With A Strong Understanding Of Related Technologies.
2. Familiarity With Touch Services And Video/Telepresence Tools.
3. Basic Knowledge Of Software Development Principles And Best Practices.
4. Strong Analytical And Problem-Solving Skills To Address Client Issues Effectively.

Other Requirements

1. Optional But Valuable Certifications: Microsoft Certified: Azure Virtual Desktop Specialty, Itil Foundation Certificate In It Service Management

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Two ways in

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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