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HCLTech

Senior Administrator - ServiceNow, IT Service Management

Noida · Senior

Older listing - lower visibility likelyVerified listingPosted 38d ago

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64Skills
97Experience

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Skills required

15 listed
IT Service ManagementAccess ControlsContent ManagementService CatalogProblem ManagementKnowledge ManagementAsset ManagementProgramming Concepts+7 more
IT Service ManagementAccess ControlsContent ManagementService CatalogProblem Management

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Job description

Job Summary

Detailed JD

  • Working on UI Actions / UI policy / Access Control Lists, etc.
  • Developing ESS page- Content Management
  • Writing various Server side scripts using Script Includes.
  • Configured License Management module for necessary Compliance check.
  • Used ACL’s for controlling the security mechanism in Service Now.
  • Domain Separation and designing the Process and data flow within various domains.
  • Developing Composite Service Requests within Service catalog Module.
  • Responsible for the technical specification and implementation of the SNOW integration.
  • Develops the technical solutions, implements them and performs the component integration tests.
  • Understand the business needs and the needs to standardize processes and build this into the design.
  • Understand the large-scale thinking and approach needed for success of the project.
  • Leading platform upgrades.
  • Configuring complex reports
  • Debugging of system logs
  • Monitors and reports on progress in completing projects and accomplishing goals.
  • Collaborate with various cross functional teams to define and determine integration requirements.
  • Drive organization to improve data integrity for company-wide analytics.

 

Key Responsibilities

Qualifications

Bachelor’s degree in computer science or related field.

Relevant Exp. 5+ Years

Mandatory Skills

  • Experience in Admin, Configuration & Development related activities in ServiceNow.
  • Expertise level of understanding of ServiceNow is required.
  • Certified ServiceNow Administrator & ServiceNow Certified Implementation Specialist
  • Configuration/Development knowledge of

Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests and SLM

  • Fair understanding of content management, developing ESS Page.
  • Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organization.
  • Strong problem-solving skills and the ability to logically break down a problem into smaller manageable parts to solve.

 

Skill Requirements

Qualifications

Bachelor’s degree in computer science or related field.

Relevant Exp. 5+ Years

Mandatory Skills

  • Experience in Admin, Configuration & Development related activities in ServiceNow.
  • Expertise level of understanding of ServiceNow is required.
  • Certified ServiceNow Administrator & ServiceNow Certified Implementation Specialist
  • Configuration/Development knowledge of

Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests and SLM

  • Fair understanding of content management, developing ESS Page.
  • Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organization.
  • Strong problem-solving skills and the ability to logically break down a problem into smaller manageable parts to solve.

 

Other Requirements

Good to have

  • Extensive knowledge of JavaScript and
  • Familiarity with SQL, HTML and CSS.
  • Knowledge of XML and structural programming concepts.
  • Experience on non-ITSM modules e.g., ITOM, ITBM etc.
  • Experience in Solution design and architecture design.

 

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Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreFree · sign in
86Overall
64Skills
97Experience

Your score for this role already exists

ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

Always free · no credit card · 1 tap with Google

Free · no signup

Get tomorrow's jobs before you have to search

Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

Join WhatsAppJoin Telegram

No spam. Just jobs and resources.

Why people use ASAI

Someone shared one job with you. ASAI keeps finding the rest.

  • Scored, not searched. Every role ranked against your actual profile.

  • Alerts as often as hourly. Reach new roles while the pile is still small.

  • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

  • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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