Track Manager - Cisco Identity Services Engine (ISE)

Job Summary

This role is responsible for expert-level operations management of large-scale and complex security infrastructure, ensuring optimal performance of firewall and network security solutions. The individual drives continuous improvement, leads teams in resolving advanced technical challenges, and maintains alignment with client service standards and organizational goals.

Key Responsibilities

1. Lead complex firewall operations by configuring, monitoring, and optimizing Palo Alto, Checkpoint, and Cisco ISE solutions to ensure robust network security and compliance with client requirements.
2. Oversee incident response and troubleshooting using Palo Alto and SOURCEFIRE tools, providing expert resolution for critical security events and minimizing downtime.
3. Drive process improvements by analyzing operational workflows and implementing best practices for firewall management using IRONPORT and SSE platforms.
4. Mentor and guide the support team, delivering technical leadership in advanced firewall rules management, policy tuning, and threat prevention across multi-vendor environments.
5. Ensure seamless information flow and management reporting by utilizing centralized monitoring tools and dashboards for all firewall and security appliances.
6. Collaborate with clients to understand security requirements, translating them into actionable firewall configurations and operational enhancements.
7. Champion innovation by researching and integrating emerging firewall technologies and automation tools to enhance security posture and operational efficiency.

Skill Requirements

1. InDepth Experience With Cisco Ise For Network Access Control And Policy Implementation.
2. Advanced Proficiency In Security Event Management And Threat Detection Using Sourcefire And Ironport.
3. Excellent Skills In Managing Secure Service Edge (Sse) Solutions And Integrating With Existing Security Infrastructure.
4. Strong Ability To Lead, Mentor, And Empower Technical Teams In HighComplexity Operational Settings.
5. Excellent ProblemSolving, Analytical, And Process Improvement Capabilities Within The Security Operations Domain.

Other Requirements

1. Palo Alto Networks Certified Network Security Engineer (PCNSE) � Optional but highly valuable
2. Check Point Certified Security Expert (CCSE) � Optional
3. Cisco Certified Network Professional Security (CCNP Security) � Optiona